Let me paint you a picture. Nestled between a sketchy vape store and a salon that definitely doesn't believe in scissors, sits the Domino’s in Bandra West—an establishment that somehow manages to defy logic, expectations, and basic customer service in equal measure.
From the outside, this place gives off serious “we’re trying our best” energy. A flickering neon sign winks at you like it’s got secrets, and the smell? Oh, the smell. It hits you like a cheesy, garlicky punch to the face—equal parts inviting and slightly concerning. You don’t know if you're about to have the best pizza of your life or contract some unknown spice-related illness. It's a gamble. You roll the dice.
Ambiance? Bold of you to assume it exists. The AC works only when the manager’s watching, the walls are a faded shade of "used napkin beige," and the music blasting from the back is either a 2013 Bollywood playlist on loop or just someone’s phone alarm that no one has turned off for three days. There’s a single table that isn’t wobbly, and it's always taken by a guy who looks like he’s been studying for an exam that doesn’t exist.
Now, the staff. God bless 'em—they're trying. Most of the time they look like they’ve just witnessed a pizza-related war crime in the kitchen. You walk in and you’re greeted with that classic Domino’s stare: part confusion, part "why are you here?" Still, they get the job done. Eventually. Maybe. If the WiFi isn’t down and the printer isn’t throwing a tantrum.
The food, though? Okay, here’s where it gets complicated. When it’s good, it slaps harder than your mom during board exam season. The cheese is stretchy like it’s auditioning for a yoga class, the crust has that weirdly addictive buttery thing going on, and the toppings? Generous, if slightly chaotic. One bite and you’re like, “Damn, maybe this place is a hidden gem.”
But when it’s bad? Oh boy. That pizza shows up looking like it got into a bar fight on the way to your table. Cheese? Slid completely to one side. Crust? Either rock hard or soggy like someone cried into it. Sauce? Missing. Kidnapped. Possibly in a better pizza. You consider calling the cops.
The real kicker? The delivery. If you dare to order online, you’re entering a lottery where the prize is either hot, delicious pizza in 30 minutes—or a cold, cardboard crime scene after two hours and three passive-aggressive phone calls.
Final Verdict: Domino’s Bandra West is a chaotic neutral. It exists in a space where mediocrity meets occasional brilliance. It’s the kind of place you swear you’ll never go back to—until it’s 11 PM, you’re hungry, and you whisper, “Just one more time.”
Rating: 6.5/10. Bonus half point for the garlic bread, which could lowkey fix my life if...
Read moreOrdered 2 pizza's and 1 stuffed garlic bread whereas received 2 pizza's and 2 garlic bread sticks. So I told the delivery guy named Salim Siddiqui that the order is wrong he cross checked and confirmed about the same and told me (3 times) that my order will be delivered within the next 20 minutes which never happened I had placed the order at 8:43pm and received the order by 9:20pm. At 9:20pm he told me your replacement will get delivered to you within the next 20 minutes and he then stopped answering the call we were continuously calling him after 10 o'clock then he decided to answer the call around 10:40 and he's telling me that I'm coming within the next 10 minutes I told him I want to talk to the store manager so he's telling me then should I cancel your order if you want to talk to the store manager I mean who talks like that then we had to reach the store to talk about the issue and there we met (AMIT PANCHAL) store manager who was very polite and he gave me a compensation for the trouble which had caused to us by Salim Siddiqui. I would request Domino's to look into this matter because on the application which store number is provided that too is showing invalid and if a online transaction had taken place and nobody to contact about what problem you're facing is really bad I mean if Salim would've answered the called once instead of giving us false hopes that the order will be delivered within 20 minutes so confidently he...
Read moreDomino's pizza 🍕 it's the best choice when you have friends over and your are looking for a yummy hassle free meal. We all agree that they have the quickest service so 5/5 for service.
Usually we order domino's on weekends for a movie night with family or friends. This place has never disappointed us. We prefer to order instead of eating at the outlet as the table seating is limited and it's not very spacious. The ambience is also not very great.
The staff is super friendly. I love 😍 their Peri peri chicken , chicken tikka and barbeque chicken all are delicious and I have tried wheat crust and cheese burst is yummy. Even the veg pizza's are good never had a problem with their dough as its always freshly made and baked. Also the garlic breads are good. They usually have combo offers which you can check and order. Sometimes they give discounts on new introductory pizza's. Their customer service team is also very active and quick to resolve any issues incase of a delivery problem. Overall great team great service and great food that's why 5/5 (online order) may be they can redo the Khar outlet...
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