Mingle — Restaurant in Bali

I was overpaid like another guest wrote in his comment. And no, contrary to what management wrote here as a reply to that customer like "next time please come again so we will correct", no, asking the reason of this during payment nor coming there again a few hours later did not change anything.

It clearly says outside that the coffee is 20k between 09 and 12 hrs. I went there around 10 00, asked for the bill at 11.00. It should be 60k, but turned out as 71k. The waitress corrected after noticing it, but faces are not friendly, i can see that. She made this with a face!

I later came back again. This time the bill was 77k!! I mean.. come on. OK, you are adding service charge, but how 20k coffee was once calculated from 31k, in another calculation 25k but never 20k?

.. and when i express this, all i see is a hard face??? You'll say sorry. It's not me who will feel sorry. It was interesting experience with you. I'm 52, what i see is you give no f to customer. You don't feel responsible for your own mistakes. You are so relaxed when customer comes up with that to you. You feel disturbed that the customer is asking for a correction. So that makes me think: Is this being made on purpose?

If that was my place, i would not only say "sorry" to customer 1000 times, i would not give his money back, i would offer him that drink free of charge one more time/next time. Not because I waited for it !! That part is very important. Just to tell you the mentality difference.

With this attitude to customer, you don't quite fit into Bali,...

Came here twice as we really enjoyed the food, both times i had the vegetable curry and my partner had the nasi goreng and a beef burger. The food is fairly priced and was really good, however on our second visit i ordered a ice cream float (coke & scoop of vanilla ice cream on top) however i was handed a half melted scoop of ice cream and just a can of coke- which defeats the whole purpose of being a “float”. Also just before paying our bill i noticed quite a large mouse running around the seating area eating all the food on the floor that the many staff failed to clean up. There’s numerous members of staff all just sat around doing nothing while there’s food on the floor. Our first visit was much better than our second, and even though they saw the mouse they failed to apologise for this, offer any sort of compensation and acted like it was nothing. Such a shame as we wanted to...

HAPPY HOUR REVIEW The hubs and I scoured around for the cheapest happy hour drinks in Ubud. We walked around the center, most of them costing about ~90k-100k for buy one get one free. After walking around for half hour, we finally walked back to Mingle - good recommendations on blogs and good reviews on Google + TripAdvisor. We looked at the menu, 2 for 1 even on the Arak drinks that are 55k on the menu. The hubs ordered a Arakaipirinha and I ordered the Arak Mojito. Both of us asked for less sugar. Still sweet, but not crazy sweet. Both very refreshing drinks. It came with very oily peanuts. The hubs was hungry so we ordered the chicken satay (55k) that comes with 7 skewers, rice and a bit of veggies. The satay chicken was good and filling. The BOGO free happy hour covers all cocktails on the menu...