I had an incredibly disappointing experience last night. The ambiance might be decent, and the security staff was professional and courteous, but the service from the bartender was absolutely atrocious.

From the moment I walked in, it was clear that the bartender had no interest in providing good customer service. Not only did they ignore me for several minutes while chatting with their colleagues, but when they finally did acknowledge my presence, they acted as if I was a burden. The eye-rolling, curt responses, and overall dismissive attitude were entirely uncalled for.

To make matters worse, when I politely pointed out that my drink was made incorrectly, the bartender became defensive and downright hostile. Despite the fact that I was ordering my first drink of the night and was completely sober, the bartender treated me as if I were a drunk causing trouble. This assumption was not only wrong but incredibly insulting.

I have been coming here for six years, and I have never felt as disrespected as I did by this young bartender. This level of disrespect is unacceptable in any establishment, let alone one that prides itself on being a friendly neighborhood bar. It’s a shame that the excellent professionalism of the security staff was overshadowed by the bartender’s rude behavior.

I won’t be returning and I certainly won’t be recommending it to anyone. If management cares at all about their reputation, they need to take serious steps towards retraining their staff on basic courtesy and customer service.

For reference, the bartender’s picture is attached to this review.

Save yourself the frustration and take your business elsewhere.