Ca'puccino Piazza Diaz — Restaurant in Milan

Do not recommend coming here if you’re British! The treatment we got was appalling.

We stepped in the door and stood waiting for a table, before even asking what we wanted they told us to sit outside. We then went inside to order, and were told we can only order food if we are seated inside. Not to mention one of the locals blatantly cut in front of us in the queue as if we weren’t even there.

Once we were given a seat indoors we ordered food, we had not even finished eating before we the bill was slapped onto the table. I still wanted to order coffee and cake, I ordered this and then again, the waitress slapped the bill on the table which we had to pay mid way trying to finish our food. No other people were being expected to pay the bill like this other than us.

We paid the bill and waited outside of the restaurant while my friend was sorting out her bag, one of the male waiters came outside shouting and accusing us for not paying for the coffee and cake I had ordered. THANKFULLY we had kept a copy of the full receipt to prove we did, however he continued to shout and pace in and out of the restaurant to ask his staff whether we paid. We were treated like criminals from the second we sat down - it is very clear they do not like British people....

I recently visited this coffee shop that unfortunately left me with a disappointing experience. From the moment I arrived, it was clear that something was amiss. The first issue I encountered was that they forget my order and leave without drink for almost 15 minutes and if I didn't reclaim I don't think I would got it.

To add to my disappointment, the orange juice I ordered was equally underwhelming. The taste was lackluster and far from what I had expected. It tasted diluted and lacked the natural sweetness that I usually associate with fresh orange juice.

The service at this coffee shop was another letdown. The staff appeared disinterested and inattentive, providing little to no assistance or guidance. There was a noticeable lack of friendliness and engagement, giving off an unwelcoming atmosphere.

Overall, my experience at this coffee shop was far from satisfactory. unappetizing orange juice, and poor service left me feeling disappointed. I hope the management takes these concerns into consideration and works towards improving the quality of their offerings and...

Everybody seems to be stressed out and acts with the "it's not my job" mindset

Good: Good space for working if you're a digital nomad The guy waiter did a good job once he noticed that I still wasn't served after more than 1h The olive oil and balsamic vinegar are top quality The extra bread basket with the eggs Benedict is to be appreciated

Bad: Poor presentation of the dish The "royal eggs" were served cold to a point the béarnaise sauce becae lumpy

Really bad: having to wait for more than 1 hour for my order to be taken Being told to wait by a waitress and never hearing back again from her or from anyone she could let know that a customer is waiting Trying to order by myself at the cashier I was told that I need to wait inside, and once again, not hearing for almost 10 minutes from anyone until I started begging any member of staff passing by

Conclusion: very bad service joined by an overall poor quality of food.

Advice: work on organizing the staff and their tasks, being friendly to the customers gives...