McDonald's Napoli Piazza Garibaldi — Restaurant in Naples

The security worker was very rude to my mother she couldn't speak italien and the security worker no SIMPLE English, anyways my mother just has a dirty plate from another table in her hand, because she wanted to have the table, and putted on another table, and instead the security worker doesn't listens and forces my mom to go over the whole restaurant to the bin because he thought that it was her trash my mother tried explaining it to him, that it was just a missunderstanding, but he simply just mogged my mom with making weird noises and acting like an old lady I was really shocked by his behavior and honestly i was very angry about it. He tried to throw us out a couple of times but don't got any reasons for that. We got ice cold coffee it was just cold water and tasted like trash, their laughing about it when we told them that their coffee tasted like cold water. I can proudly NOT recommend this horrible mcdonalds the experience was like a fever dream and this cigarettes smelling security man is just staring at everyone and let no one enjoy their meal WHICH WE PAID FOR. Just if you want to fire him, what I really recommend, it was the fat, left earing, left eye brow piercing, Ryan Gosling tattoo on the forearm...

The worst service ever. A shame for an international chain like McDonald's. Sadly, having been treated so rudely I will never go to a McDonald's again. If they let someone like that employee work in a chain like that, it's because they don't have the minimum values ​​as a chain of restaurants. I went into McDonald's Garibaldi on the 15th of August at night because it was late and most of the other options were closed. When placing the order on the machine, an employee thought he was helping to finalize the order but registered the coffees with immediate collection. When I got to pick up the food and said that I only wanted the coffees at the end, the employee in the balcony started to be rude, impolite, low-level, refusing the request. And she was also rude to her colleague who went to acknowledge her mistake. Then she didn't deliver the complete order and I had to go back to the counter for missing items. The lack of training, customer care, lack of education, and bad service (the worst I've ever seen), should never exist in a restaurant. Experiences like this ruins the day of costumers. Shame on you McDonald's Garibaldi for having the worst...

If I could give 0 review, I would. The lady staff Fabiana and the other lady staff should be fired. 0 respect for customers and 0 respect for service.

We ordered our food and were waiting for the order. Staff fabiana started to call out numbers in Italian, which I did not understand so I started to ask her for the order details so I could identify my order. Since then she started being racist and rude. Her attitude towards me was worst and she started to speak inappropriately in Italian because I asked her for more tissues. Once the order was being prepared, staff fabiana made the pistachio ice-cream with bad attitude and kept it angrily on the desk. She dint even give me the food plate, I was waiting there staring at the plate and other stafff lady near the fries section but not one passed the food plate to me. The security guard had to bend over the counter to take my food plate and give it to me in my hand.

When the staff member fabiana and other staff lady was confronted by the bad attitude and behaviour, she started laughing and mocking. No respect for customers. These staff members need...