Where do I even start. There's so much wrong things that happened during the dinner service that I could write a novel about it. First off, we were asking politely if its ok to walk-in without any reservation and the waiter dismissed us right away always immediately telling us "get in line!". If it weren't for what appears to be the manager/owner seeing us, we would have been waiting for nothing. We were asked whether we will have dinner or just drink. He proceeds to usher us in a different corner inside the restaurant where they have some of the big groups dining. It didn't bother me so much, but if you're looking for an intimate dinner, then don't go here. The people can be very roudy and it was very noisy.

The service was abysmal. I'm not even gonna try to sugarcoat it, it's as if they just want to take your money and be done with you. There was a particular waiter who was, unfortunately, assigned to our table, and he literally throws everything off to your table. No finesse whatsoever. He even slammed a dessert menu on our table WHILE he was pissed at another table of god knows what. He does not speak so well English, which again is not a big problem, but he proceeds to make conclusions of what you are asking for.

The food was nothing extraordinary. And we asked for a steak that's well done. It arrived medium rare. We called the waiter to ask it ti be recooked and instead he proceeds to say it's well done. To prove his point more, he calls another waiter to ask him to agree. It was completely uncalled for and i feel sorry for how he was treating the other waiters who seem to just be tolerating his attitude also

The only star i give is for Jeffrey, who was the only polite waiter that tried to meet our demands despite how busy dinner service was. He apologized for his colleague and helped make it up to us by correcting his mistakes

Spare yourself the trouble and dont dine at Il Duca.