Costadoro Coffee Lab Diamond — Restaurant in Turin

Well, not for the first time I face really not welcoming attitude from the caffe staff: First, when in half empty coffee shop on Sunday a person asked me and my friend to close our laptops because of “no work and study on Sunday!!!!”, pointing on some signs in Italian we apparently had to guess as a foreign people. But who said we worked? We read about interesting festival in internet. So probably the coffee shop is saying from where you are allowed to read (just phone May be) there. But this can be understandable in a case if this is the philosophy of the place, although very strange one. Anyway. May be it has to be translated for not Italian speakers in that case? Also you can apply to the customers who did good orders nicely and politely. But never “close your laptops in ordery way)

Another sad case is from today:

The staff lady came to me in the outside coffee place area (because I am already afraid to be inside there and it’s not welcoming and super hot), and I was sitting there with my full order and asked me again in not polite loud way:” can you take your laptop and and go inside, you take too much space and you take table for four people, you have to go inside !” And it was small table. , like everywhere around me. And the main thing that it was other people are sitting alone like me (men,girls) with the same size small tables, also solo, some of them had tablets. Non of them didn’t take “too much space”, right? So the question: does this coffee place treat every customer equally well? Or it is selectively? Can you explain me? Because it is international city, with many students, programs, tourism and European Union as well, I am not mentioning city center. So why sooo badly?

It is very frustrated, because every time I was there, I am polite and grateful visitor, who order things and act nicely meeting absolutely unfair...

Confusing concept to say the least. The room is nicely designed with a mix of large tables suitable for working and small tables suitable for socialising.

I guess this design was too successful and they were overrun with remote workers and students - because there are large announcements posted everywhere with detailed hours of when you may or may not study or work. However, as the notice says that this rule is at the staff's discretion, and as the place was half empty, I didn't think it would be a problem to send a couple of emails from my laptop. As soon as I had set my computer upon the desk however, the staff informed me that this was not allowed at 5.20pm.

As a result I spent 20 minutes uncomfortably constructing the emails from my phone (that isn't considered 'working') rather than 10 minutes on the laptop. And I left with a rather sour taste in my mouth, not just from the slightly burnt €3 coffee.

I think a more understandable distinction could be made between 'working' and 'social' areas rather than this strict timetable. Or better still leave your paying customers to do what they please with their hands?

With these rules they have managed to create both an uncomfortable place to be alone and a space too soulless to have an aperitivo with friends - I won't be back...

Forgettable by all means. Not worth a place in the Italian specialty coffee guide. My croissant with pistacchio did not have real pistacchio. It was standard custard filling with some pistacchio sprinkles on top. Served fridge cold. The cappuccino was ok, but for €6 I had better cappuccinos. I did not ask for specialty coffee shot, simply a single origin shot. Ok, I asked for oat milk instead of regular milk, bust still. The fact they ask you if you want your cappuccino small or big baffles me: we are in Italy. Cappuccino comes only in one size (I am Italian). All in all, €7.80 for: Terrible croissant Average cappuccino Self-service I...