Sushi on La Cienega — Restaurant in Chatan

I have been here a handful of times upon the recommendation of several friends. It has largely been fine but last night was, terrible, and possibly the worst of any dining experience on island.

My party of 2 were not notified of any wait time. After waiting for 55 minutes a family of 5, who did not sign in or wait as long, asked to seat themselves. Upon doing so, we asked again about seating and were told that they no longer had the capacity to seat us. Only three tables of 2, 3 and 5 were seated mind you, representing half of their seating capacity. After that, the party who entered was told it was going to be an hour wait. Inefficiency doesn’t even begin to describe the Front of House operations… I’ve worked in food service in Japan before so I understand how the culture works.

As mentioned, we were skipped by a blatantly ignorant family who had the audacity to sit before we did and who clearly saw that we had arrived before them. Staff, who saw us from the moment we arrived, allowed said family to sit, and then nearly even took their order first before my brother flagged her down. Note they had received their food before we even received all of ours, which was all of 2 sushi rolls each.

The menu is largely uninspired, and is heavily Americanized, which is fitting for being in American Village, however good food is good food. Nearly every menu item has avocado, an inauthentic and lazy ingredient, that results in upcharged menu items. I, generously, give the food an overall B-, however, the poor service has ruined this restaurant for me for months to come.

I have NEVER been this disappointed in the terrible customer service, especially not here on Okinawa. My brother vows to never come back, and plans to tell everyone he knows to avoid this place. I do not plan to return any time soon until my disappointment and anger has dissipated. I would give 0 stars if it...

This is probably the worst sushi I've had in Japan and I've been to a few of the conveyor belt places. Now I was already giving this place a chance because my favorite place was closed and I was hungry so impressing me shouldn't have taken much but they still failed. The tempura was actually pretty good so I had high hopes for the sushi. I went with the waitress' recommendation on what to order and boy was I was wrong on both accounts! I said hey the only thing I don't like is mayonnaise and eel. The first thing I got came out and it was ok it looked weird but it was bland and mushy and reminded me of eating the wax lips from halloweeen. Epic fail but still hungry so I had her bring me something with avocado now this was past an EPIC FAIL as it looked like snot and vomit got together and had a baby with warm porridge and they rolled it together and put it on a plate and called it sushi. Oh so I tried again and ordered a rainbow roll which was supposed to be a California roll with sashimi on top, well guess what it wasn't. It was crab salad(I think) with sashimi on top did I mention I HATE mayonnaise!!!!! Needless to say I'm pissed off and out of $45. The worst part is they didn't take anything off I had to pay for this whole HORRIBLE meal. Don't waste your money or time eating here. The view of the harbor is really pretty so if you just want to go for water or other tasty beverages be my guest. Hope this helps...

This is my wife’s and my favorite family-owned sushi restaurant in Okinawa, Japan, and we were absolutely blown away by the food and service.

The menu was extensive and offered a wide variety of sushi, sashimi, and other Japanese dishes, all of which were prepared with the freshest and highest quality ingredients.

What we loved most about this restaurant was the personalized service. The owners were incredibly attentive and went out of their way to make sure that every aspect of our dining experience was perfect. They took the time to get to know us, made recommendations based on our tastes, and even checked in with us throughout our meal to make sure we were enjoying everything.

The sushi rolls were particularly outstanding, with a variety of creative and flavorful combinations that were both delicious and beautifully presented. We also appreciated the attention to detail in every dish, from the perfectly cooked rice to the fresh and flavorful seafood.

Overall, we would highly recommend this family-owned sushi restaurant to anyone looking for an authentic and unforgettable dining experience in Okinawa, Japan. With its exceptional food and personalized service, it's clear that this restaurant is a labor of love for the family who runs it, and we are grateful to have...