Went to the restaurant of the hotel because we couldn't find anywhere else to eat, you need to book everywhere in advance. Restaurant was empty, we were the only ones at 7pm. My husband got the burger -decent, average, and I got the sukiyaki. The sukiyaki was a disgrace for Kyoto and Japan! It was basically 3 slices of chewy beef(i am 100% it was not japanese) on top of rice and then the waiter told me to add the egg on top. Definitely not worth 5200 yen for that.... just book other restaurants in advance! Kyoto has really nice restaurants! Oh and the sake is overpriced, a glass of average sake is the same price as a 180 bottle of nice sake in other restaurants (10000+ yen...
Read moreI am a vegetarian and I was served meat in my vegetarian dish. They assured me multiple times that there was no meat or fish. The dish turned out to be a carbonara with big chunks of pork. I did not realize until I’d already eaten some. I wanted to cry. The waitstaff are not to blame; the mistake seems to have happened with the chef. I was disappointed that the more senior server who took my order and delivered the dish didn’t come to apologize but maybe it was a language/cultural barrier. They didn’t offer any remedy beyond taking the dish off the bill. This was a very saddening and upsetting experience that completely soured my stay...
Read moreThis is my first time in Japan. I would like to say that the transportation in this hotel is very convenient (subway). There are a lot of delicious food around (sashimi, sushi, beef, western food, bar, Kyoto kitchen, and one of Japan's three major rivers). It is wonderful. There is also the longest shopping street in Kyoto. Besides, the hotel is located on the east bank of the river and very quiet. It only takes about 10 minutes to walk...
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