McDonald’s Tsutenkaku Store — Restaurant in Osaka

Today ,we sat at the table in front of order machine around 13-14 pm, two kids and his father were waiting for me taking photos outside and when I came in, an old lady came to us and tell us “No order ,No sit” While we were discussing about what kids want .. Can I ask ? We look like the people has no money? We look like stray people just want to sit.. The old Japanese lady is the first one I met is so rude to foreigners. Please do the good service if you are the employee and please learn more languages if there are many foreigners visit this place. At last, we decided to go without ordering. Yes.. we are the good customers for McDonald , we often go to McDonald twice a week, and I do trust the food which McDonald provides But ..I am really disappointed at how the service which offers in MoDonald’s Tsutnkaku store! We trust we won’t get into again. The service is 天滿橋 is better than here. I shared the photo of ordering in 天滿橋where we went just...

I am writing to express my disappointment regarding the service I received at your Tsutenkaku location on the evening of May 14th around 9:00 PM.

As a tourist from overseas, I was unfamiliar with the fact that chicken nugget sets are not available in Japan. Due to the language barrier, I spent some time at the counter trying to clarify this. I apologize if this caused any delay.

However, I was shocked by the behavior of the night-shift manager, who threw the fries in front of me. I found this attitude extremely disrespectful and uncalled for.

Additionally, I clearly mentioned that I wanted the meal to-go at the beginning of my order, but it was prepared as dine-in instead. This added to my confusion and disappointment.

I sincerely hope this matter will be looked into, as it left a very negative impression during my...

I had just arrived from the airport, and my phone died. I asked the cashier if I could charge my phone, and she said yes. I was going to order something, but before I had the chance, an old lady, without even trying to communicate in basic English, told me I couldn't stay if I didn't order. I ordered, of course, but I consider this kind of behavior rude.On another occasion, I ordered a cappuccino. After waiting for a while, I saw one sitting on the counter. I asked the cashier if it was mine, and she didn't bother to check right away. I asked her colleague, and as I suspected, it was my order.Dear McDonald's, you should check on some of your...