Isomaru Suisan Ikebukuro sunshine St. — Restaurant in Tokyo

Very rude and lacking of service mind!!!! by only one waiter who chased our table because we have more friends joining us at late night and he did not want to clean more table and once we could not fit in one table, he asked us to go to other restaurant while there are many tables available around us.

This is the worst service mind we have ever experienced in Japan.

Besides this poor-manner waiter, the food and atmosphere is nice. I have to admit it but cannot compensate to our bad impression to this unacceptable service from...

Date: 2025/08/09, 8 p.m.

• in a nutshell: we were refused service at this restaurant in Ikebukuro, even though there were free tables. We were given false reasons, which we, as foreign guests, perceived as discriminatory.

Long story short: the restaurant is not worth a visit. First, we were shown to a table. On the way there, however, a waiter stopped us, claiming that the “last order” had already been taken. At 8:00 p.m., this was clearly a lie — the posted opening hours are until 4:00 a.m. When we pointed out the opening hours at the door, the staff said that only children could order until 9:00 p.m. We reminded them that it was only 8:00 p.m. After the racist waiter ran out of excuses, he suddenly offered us a table again. This is blatant discrimination against foreigners and should never be tolerated by any manager. For context, we look Western but speak understandable...

A nice restaurant if you're looking for fresh seafood dishes both cooked and served raw. They specialise in a "cook it yourself" style dining concept in which you grill raw seafood at your own table. If you're not up to that, there are also some rice and noodle dishes, though with a far more limited selection. Definitely give the...