From the moment we arrived we received a NO welcome at all. The elderly lady, presumably the co-owner, spent 5mins chatting with other guests, while ignoring us standing at the door. The grimpy elderly man, presumably her husband, brushed past us a few of times, while delivering pizza boxes outside, without even greeting us or asking someone to attend to us. Totally zero smile or welcome greeting. So charming (Not!). After we finally got seated outside and waited 10mins for menus (which they forgot!), the waitress said to order everything now because she does not want to come out again to take the drinks orders (wth!!!!). We put up with the lousy service because we went to 3 other restaurants that were full and google reviews were mostly positive. I can put up with non-existant customer service, if the reviews were actually true and food was great. It was not! My carbonara was basically scrambled eggs. I mentioned this to the server, and she later told me that the chef said that it was supposed to be that way!!!😂😂😂 i am a carbonara afficionado …. Basically i order that in most italian restaurants i go to and judge them by it! Romans would have cried, if they were served dry scrambled eggs with pasta and get told that it is how that was supposed to be. Avoid this place at all costs. We had dinner at Snatch the next day and that was fantastic italian food! I dare say best food we had in our trip across 4 EU countries.