Subway Padang Kota Lama — Restaurant in George Town

I went there to get two footlong sandwiches... I understand that restaurant do not run the same as before pandemic but my experience here was very upsetting.

The male staff that attended to me was very impatient and does not have customer service skills at all.

I often visit subway but this was not a good experience.

After selecting the bread I requested for cheese to be placed on all the sandwiches. But he did not place cheese first. Just stood there and ask me what is the ‘menu’ I want. I told Him if he could place the cheese first. No. Tell me the ‘menu first’. Are we no longer allowed to “build our own sandwich in subway”?

I left without getting any subway as I felt what is the point of going on with my order if I would need to just keep repeating my self and not get what I want.

When leaving the staff was shouting at the back of me “go back”. I...

When I was walking towards the subway outlet, saw 3 foreigners walking out with a discomfort face. When I entered the first thing the person at the counter told was, all the oven is closed, so i can't heat up the bread. Then I saw the dining area also closed. It was just 8.44pm. The restaurant should close at 9pm. Not before that. Even the way the person treated was so bad, no smile on her face and as though I'm using her money to pay for the sandwich. Spoiled my night. Regretted visiting that...

Ordered a 2 Subway via GrabFood. The orders took around 40 minutes to be done and the rider arrived to the restaurant around 5 minutes according to the notification that i received. The best part it I’m getting a COLD SUBWAY after 40 minutes of waiting for it. This is very unacceptable. Tried a few ways to reach the Grab Support, but couldn’t make it as the they’re too busy to handle it. Won’t ever order a Subway from this...