RT Pastry House @ Sri Petaling — Restaurant in Kuala Lumpur

The reason RT is my first choice.

~ I love soft bread (Japan technique of bread making), though they still sell French bread ~ their pastries and cakes are less sweet compared to others. ~ prices are reasonable in terms of sizes ~ their breads are baked fresh in morning ~ I like their swiss rolls ~ their cream that is used on the cake, doesn't taste greasy, and can finish the whole cake ~ I like their egg salad bread, limited only in the morning, banana choc bread, cream puff, and Hokkaido cupcake. ~ always have something new ~ staff are friendly ~ you can call to order or reservation, online delivery is available at SR Petaling branch (call the shop to check), based on TRUST ya, order without deposit but must go pay...

I drop by the store today to redeem a free slices birthday cake and to use the cash voucher.Im aware of the 3 days before the birthday and after 3 days you can redeem it. I even whatsapp and asked can I still drop by today they replied yes you can.If the 4th day cant redeem you should have check when is my birthday and replied my messages. It dissapointed me.I was in Penang for birthday trip.Its sad the Cashier girl should have in a polite way im sorry and happy belated birthday your voucher is already expired.You should train your staff to be professional and give the best response to...

Unfriendly un-customery Service attitude of the counter staff there. It's a Saturday i know and I guess they are busy. Let the record show thst Today is 9 Sep. They looked down at auntie in shorts who spoke in Cantonese. After buying 2 500 gm cskes + 1 Swiss roll, i asked for a bag to put the 2 boxes of cakes in. The answer was No, we don't have. So i had no choice but to walk back to Pinnacle where my car was parked, one box in each hand and the Seisd roll hanging from my arm. Absolute no respect for senior citizens, while looking At customers by the...