Teppanyaki Sungei Wang Plaza — Restaurant in Kuala Lumpur

I’ve been a regular customer here, always enjoying the delicious food, but today I was really disappointed. I’ve come more than three times now and requested no taugeh (bean sprouts) in my food. Each time, the waiter assured me that it was noted, but unfortunately, the dish still came with taugeh every time. This seems to point to a miscommunication issue between the service team and the kitchen.

If I had a severe allergy, this could be a serious health risk. What was even more disappointing was that no one offered to replace the dish or apologized for the repeated issue, it felt like my request wasn’t taken seriously. When I brought it up to the cashier while paying, the response was dismissive, and I was left feeling like it was my fault for not accepting the dish as it was.

I’m genuinely disappointed, as I used to love coming here, but this experience has made me reconsider. I hope the management can address these communication issues between staff and the kitchen and improve customer service when...

Sat 10 Sep 2022. We have been patronizing this establishment and popular Teppanyaki eatery for decades and decided to take the train (LRT/MRT) for breakfast and lunch at the Bukit Bintang/Sungai Wang area. The original experience of a chef cooking our orders in front of us is still refreshing after all these years. The dishes cooked on hot plates are flavoursome and juicy with the optimum season and served hot and comforting. Interesting to note that right from the beginning to the end of the cooking process and cleaning, no water is needed or used at all. An amazing ingenious and environmentally friendly technique? The service crew are efficient and attentive. Prices are still affordable and reasonable after all these years. Parking is available as many of the shops and stores were closed down during the...

This restaurant has been my ultimate comfort food zone since i was in my schooling days until now when i am working within the vicinity. Taste wise, it is as delicious as i could fondly remember and i truly enjoyed my escapade here. This restaurant is perfect for solo diner as well as in groups. They are not skimpy on the protein portion as well as my ever favourites of bean sprouts and crispy fried garlic. The crispy fried garlic was so good until i had to ask for more everytime i dined in. Being a regular here, they usually give extra fried garlic for free. Do check them out guys if you are looking for no frills next to original Japanese teppanyaki minus the hustling and bustling of...