The most exasperating thing about any entity is that it lists its contact number but never, ever answer any call you make! If that is the case, why have the number there in the first place? Tsk, tsk….very unprofessional behavior.Despite my initial reluctance to eat at a place that has its name & phone number listed on the Internet but never ever answer a call from a customer (who wants to make a booking/reservation) I gave in to the wishes of my fellow travellers to try the nyonya food here at Nancy’s Kitchen. What’s my verdict? At best, mixed, at worst, damning! Firstly, once the food arrived on the table, I at once noticed the presence of certain unwanted airborne commensals, or in common parlance known as the “lalat”, one of which managed to land on a piece of chicken on my plate but took off quickly when I swiped it off! Two unlucky diners at a nearby table had the rare experience of witnessing one housefly “committing suicide”, when one made a kamikaze dive into their bowl of soup! Don’t the Melaka health authorities ever make spot-checks of the restaurants for the presence of these unwanted creatures & other unhygienic issues like blocked sinks (and its yucky & sticky tap handle!) next to the toilet in Nancy’s, as the health of people eating in such places are undermined? First level of deception: the chicken buah keluak dish we ordered looked like mamak chicken curry because it had NO buah keluak at all in the bowl! When I remonstrated (“hey, where’s the buah keluak….?”) the corpulent lady at the cashing machine, presumably the eponymous owner of this restaurant, said “we charge separately for the buah keluak, each is 2RM! A lot of work is involved as the kernel of the seed is minced together with meat blah blah, then put back into the shell & that’s why we charge for the buah keluak!” Second level of deception: so, I ordered 4 buah keluaks which soon arrived but after digging out the kernel, I noticed only the black paste-like kernel, plain looking, without having been mixed with minced meat blah blah! Not only that, the whole so-called buah keluak dish tasted insipid & bland! In fact, a mamak curry chicken dish would taste many times better! Third level of deception: the pie tee veg filling was so parsimonious, you would think Melaka was going thru an agricultural crisis! Our experience of the ersatz peranakan food here was hardly a memorable one that I told myself this was going to be my first & LAST experience eating at fatso’s!