Very bad dining experience. We made a reservation for dinner at 8pm and arrived on time. But it's been an hour and no food has been served. We called the waiter and asked him to check the progress for us and got a shocking answer. We were told that the lamb chops were sold out, as well as everything else that had rice included. We waited for an hour to be told that the dishes we had ordered were sold out. If we hadn't asked, we would have never known that all the dishes we ordered were sold out. What's even more funny is that the waiter, after looking at our surprised faces, didn't even offer the most basic apology and just looked at us. We were speechless. Shouldn't he have brought the menu to inform and re-order together at once? After that we called another person in charge to come and ask if those dishes were really sold out and tell her, we waited for an hour and had to ask our waitress to only know that our dishes were sold out, but she said there were still 😀 She said to go and confirm again and come back to us, but in the end she didn't do it. At the end, all my family members had finished eating, it was already 9pm+, leaving me with nothing to eat yet. After this incident, only the waitress who brought me the food apologized to me. Until we left, we didn't receive any explanation or apology from them, but only the waiter who brought the food did.
I was very disappointed with their service. By the way, the portion was very small, but still tasted good. But I think the customer will prefer good service attitude more than the taste of the food. Won’t visit agn
If there are many customers on that day, please always check with the kitchen for the ingredients to avoid this kind of incident again. Please provide professional training to the staff, don't just stare at the customer's face when something happens, and don't apologize....
Read moreThis is my third visit to this restaurant within three months, and the food consistently impresses both my mom and me. It’s definitely one of the best family-style restaurants offering a refined fusion of Western and Japanese cuisine.
Today, my mom and I ordered the smoked salmon salad, tomato soup with cheese toast, smoked duck aglio olio, and chicken quesadilla with fries. The smoked salmon salad had a generous portion of salmon, and the vegetables were fresh. Taste-wise, it was good, though not surprising. The tomato soup with cheese toast had a nice balance of sourness and spice that I enjoyed—might even add it to my go-to menu for a future tea break. The smoked duck aglio olio was well-cooked with a well-balanced spiciness, though it would be perfect with a bit less oil. As for the chicken quesadilla, we both loved it! The crispiness was spot-on, though they could watch the grilling a bit closer, as there was a slight burnt spot.
Service was excellent, with warm smiles from everyone, especially the young owner who was attentive and ensured every patron was well looked after. Couldn’t ask for more in terms of service.
The environment is comfortable, with plenty of space between tables. The air conditioning was just right, and the positive vibe in the restaurant added to the experience.
Dining on a Tuesday gets you a 5% discount on the bill. My mom and I will definitely be revisiting in the future. The only downside is its location in a tourist spot, making parking a challenge, especially during the day—best to visit in...
Read moreAn Unforgettable Dining Experience – The Best Western Food in Asia! If you're looking for the best Western food in Asia, look no further than 22 House! From the moment I walked in, I knew I was in for something special. The atmosphere is warm and inviting, and the staff are absolutely fantastic—friendly, professional, and always eager to make sure you have the best dining experience possible. Now, let’s talk about the food—because wow, it is spectacular! Every single item on the menu is top quality, carefully prepared, and bursting with flavor. Whether you're in the mood for a perfectly cooked steak, a juicy burger, or a delicious pasta dish, 22 House delivers perfection on every plate. You can tell they use the finest ingredients, and the attention to detail in both taste and presentation is truly impressive. I honestly cannot fault a single thing. Every bite was pure delight, and it’s clear that the chefs here are passionate about their craft. The portions are generous, the flavors are authentic, and the consistency is outstanding. It's rare to find a place that excels in every aspect, but 22 House has nailed it. This is, without a doubt, the best Western food I have ever had in Asia. Whether you're a local or just passing through, this is a must-visit restaurant. I will definitely be coming back again, and I highly recommend it to anyone who appreciates high-quality food and exceptional service. Final Verdict: 100% perfection. A true hidden gem that deserves...
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