Shu Guo Yin Xiang @ IOI Mall Damansara — Restaurant in Petaling Jaya

When we came in, waiters gave us some flower tea with dates and a cute little can of oil for the hotpot. had to make reservations and we got a seat right next to the stage. Waitress helped with choosing dishes. Also gave my clueless baby brother a corn snack. Twice. Ordered mushroom (8/10) and collagen soup. (7.5/10) You add a wooden tip to the tip of your chopstick so you can actually use it. Hygiene purposes I guess. Not a hassle.

And of course the performance. (7.30pm on weekends, weekdays I'm not sure what time)

Epilepsy warning btw, when the performance started they got flashing lights. The 变脸 (Changing faces) performance was really cool, he interacted with the guests and allat. He accidentally threw his fan away but managed to change his face seamlessly. The ending was amazing. Worth it already and the food hasn't even arrived.

Extra warning, young babies might be scared. Food was ok. Its hotpot. Vegetables looked fresh and were plated nicely. There is a sauce booth and machine for unlimited ice cream and froyo. RM300+ for 4 adults and 1 baby.

TLDR; Service good, food decent and performance cool....

Food is not fresh, and the bad thing is their service is even worse.

1. My friend try to take order but was cut off by the waiter and ask to wait as he is not an AI.
2. I have ordered a pork loin with a weird smell (my friends tried as well), when I check with the waiters and ask if I can return or change for other item, I was told by the same waiter that their shop pork loin is like that, I told him I have tried other shop pork loin that's why I can tell, and I ask him to try. He declined and insisting their pork loin got no problem and other shop is using other hacking way to clear the smell. (So he thought we never eat hotpot or pork loin before?)
3. After I paid the bill, I'm trying to inform the cashier nicely that the pork loin is not fresh with weird smell. The cashier give me the annoy face and totally ignore me without any respond.

I understand sometime food is not fresh because accident could happen. I'm totally fine if they just nicely tell me they are sorry, and they can't change or return because of the company policy, but how they manage the complaint is unbelievable and...

They are slightly more expensive than other hotpot restaurants but overall the atmosphere and service provided are nice, and the shows performed are great! Love the Sichuan Opera Face Changing.

Food I ordered and some comments: Duo soup base: If you love to eat spicy food, can choose the highest level of spiciness for Mala, I tried the medium and it's not spicy fr. And another soup base mushroom, personally think it's perfect for everyone and the taste so delicious, love the umaminess of it. Meat platter: Not really worth the price, RM40 for few super thin slices of meat mmmm. Sweet Potato Vermicelli: Best with Mala soup Mushroom platter & Beancurd platter: Good

Some free stuff: Ice cream: Two flavours, yam and yoghurt to choose Condiments: 20+ choices, I personally like the mix of shacha + shuguo chili + sesame oil, best with beef slices Flower tea: Unlimited refill + tea pouring performance Shows: Sichuan Opera Face Changing, limited time sessions And they've charged RM7/person as meal charge so just enjoy...