PF Chang's — Restaurant in Mexico City

Hi, I visited this place on April 2. I ordered fried rice with a combo of "meats", shrimp, pork, and beef. They brought a bountiful plate (as if for 3 hungry men who just got home from the fields after a hard day of work; photo attached; also there were 3 big spoons provided and other cutlery) but I suppose even though it looked odd, it didn't look inedible. The taste was neither awful nor great. Because of its size I took most of the plate for the hotel staff (or their pets idk) where I'm staying long term. Today we have April 4 and I am still trying to recover from diarrhea and stomach pains . I rarely give bad reviews because I know i am in Mexico (which i love) and Mexicans are trying (and i avoid eating out whenever i can) but this restaurant is in a good/touristy location and they charge a decent price for their food so they should be able to reach hygiene and other standards etc. at all times. Also I think they use sweeteners for their "fancy" drinks and when asked they deny saying it's some fancy sugar from other parts of Mexico. So the drinks look great in their little menu booklets but in reality the sweetener ruins the taste. (note if you haven't noticed yet , per Mexico's recent laws most stuff in Mexico is done with sweeteners rather than regular sugar including Pepsi...and then they wonder why there is an obesity epidemic.). Ps. I didn't give the food to the...

PF Chang's is one of my favourite westernised Chinese restaurants, but not this branch after tonight's meal. My partner is a coeliac and has to eat gluten-free, which they advertise that they can cater to. Unfortunately they offer is extremely limited, which wouldn't be a problem if they could focus on making a quality meal that it's edible. The lettuce wrap is the only starter that is gluten-free, and that's fine as it's a tasty dish and easy to share. The starter came before our drinks arrived. My partner fried chicken was so dry that you just couldn't eat ot and didn't have any of the vegetables that it was advertised on the menu. My sesame Chicken was drowned in so much sauce that it wasn't enjoyable, and I couldn't eat much of it. So when the bill came and our waiter saw that most of the food was left on the plate. We tried to explain to him why, but he smiled and said I don't understand English. So save yourself some money and disappointment to ignore this...

The WORST delivery service! CRIMINALLY bad!!! We ordered food to be delivered, the wrong order arrived, we didn't notice until after we'd paid and got the food upstairs. We called them to tell them and they said the correct order would be delivered in 20 mins. 90 mins later it finally arrived, again with the an incorrect order. We tell the guy to take all the food back and to give us a refund as it's not want we ordered and it's been over 2 hours since we ordered. The delivery guy says he'll come back with our cash. It's midnight by this point, obviously he doesn't come back. The next day we go to the restaurant to get our money back in person and we're told they can't give the money back until after they've done an investigation which will take a few days. Unbelievably bad service considering it was their mistake, its bordering on theft!!! We'll be going to profeco if we don't get our money back next...