Mayan Fiesta Rum Cakes & Gifts — Restaurant in San Miguel de Cozumel

UPDATE: It has been 6 days and after e-mailing the company, as they requested in their response below, I have NOT received a response NOR a refund! I was trying to give the company the benefit of the doubt for responding so promptly and now radio silence. Not good customer service!

DO NOT BUY VANILLA FROM HERE!! They sell water with a hint of vanilla, it is not the Mexican vanilla you are looking for. I am so disappointed because I trusted the shopping desk on our Royal Caribbean boat. They told me it was the best vanilla and to be sure to get the one with a blue cap. I do not understand why a company that seems to have a good reputation with their rum cakes would scam buyers with fake vanilla. Stick with what you know! I will be sure to tell anyone going to Cozumel to avoid this store and I will be informing Royal Carribean and suggesting they take it off of their preferred store list. I guess we supported the local economy with our purchase of 2 bottles, but it is just too bad that all we got was scented water. Vanilla was the one item I really wanted on our trip and now I will be wary of buying from...

My sister and I primarily shopped at this store because it was highly recommended by Carnival. We were told to get the “blue top vanilla.” Both of us have several friends and family we wanted to buy for. The salesman, Philip, who was very nice, told us that both vanillas are double strength and to use half what the recipe calls for. I was so excited to give my friends the clear vanilla since they love to bake. When we returned home, I tried the clear and dark vanillas and they tasted like water. I was very disappointed to have apparently been ripped off. Please do not buy vanilla from this store. It will be a waste of your hard...

I have visited this shop each time I have had the luxury of coming to port in Cozumel. TOP notch customer service, great variety and always WELL stocked. My primary purchases have focused on Mexican Vanilla and Fire sauces as gifts. NOW they have expanded their variety to include COFFEE & Honey products. So Cakes-YES; Coffee-YES; Vanilla-YES; Honey-YES; Assorted fire sauces-YES; Great Service-YES YES YES!! The owner, Leslie, always goes above and beyond, ensuring a returning and loyal customer following! What are you waiting for? I will be back soon and plan to spend time at the coffee shop downtown as...