My partner and I were staying in the Thamel area after trekking. We wanted an authentic Nepali place to enjoy the local cuisine before flying out. We chose this place due to its location and good rating. There was a limited menu due to it being a festival weekend, which was fine. The veg momos were excellent! For these, I would come again. The atmosphere was also relaxed and comfortable. However, we both ordered iced tea - this was a mistake. We confirmed prior to ordering it that it was made with mineral water and the waiter advised us yes. When the drinks came out they had ice in them - so we asked the staff if the ice was also mineral water. There was a language barrier which made it somewhat difficult to explain our request - but finally they advised us “regular water, but it’s fine to drink”. They didn’t seem to understand why we would not drink the iced tea with tap water ice in it, and were confused even when we asked them to take away the untouched drinks. There was no offer of replacement and we still paid for the drinks at the end of our lunch. Our biggest concern was their lack of perception regarding WHY the tap water was a problem for westerners. I’m sure the restaurant is lovely for locals, and their food was nice, but I would advise caution for foreigners ordering drinks here. For this reason, and for the lack of attentive service I would not...
Read moreI wouldn’t write this comment but I had too because I felt it. Went there 3 times: 1st exp - Moderate experience. Staff were of moderate behaviour, food was excellent.
2nd - Excellent experience. Staff were really well mannered, helpful even it was crowded at the time. Food was also tasty and atmosphere was so positive. And the reason for all this good happening was because on that day the owner of restaurant was there.
3rd - Below Moderate experience. Staff weren’t welcoming. Didn’t assist as they did on the second time even it wasn’t busy. They just stared at us. May be because we were now regular customers. But the ultimate reason for not being the same atmosphere as the 2nd time was because there wasn’t the owner at that day as we had little chats while having dinner.
Female customers didn’t gave good energy. Whilst, Male customers were active, helpful and well mannered.
These comments are just our thoughts. We don’t want to spoil the reputation of this nice restaurant. After all, human behaviours aren’t the...
Read moreI had one of the worst experiences at Paru Thakali ( Thamel Kathmandu). The food was extremely disappointing and did not meet expectations at all. On top of that, the staff’s attitude and response were unprofessional and unhelpful. I ordered the sizzler and chicken khana, but both were very disappointing. The sizzler’s chicken looked nothing like the picture – it was just some fried pieces thrown together. The chicken khana was completely tasteless and lacked any real flavor. On top of that, the staff’s response and attitude were not good at all. Overall, it was a very unpleasant visit, and I would highly recommend...
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