We decided to eat here one spontaneous night craving for some thai cuisine. We walked in and took a seat by the door while waiting for the staff to give us the menu. Eventually we were given the menu and where waiting for them to take the order...it was already relatively late so when we arrived they rest of the diners seemed to be finishing their meals and having coffee or dessert. However over 15 minutes went by and they had not given us a drink yet and our order still was not taken. I glanced over to their small kitchen at the end of the hall trying to get someone's (the man was just standing there) attention several times but they were not even looking. We decided to stand up and walk out after waiting over 15minutes for someone to take our order. No clue how their food tastes like but service was disappointing. And no it wasn't busy.
ps: The air circulation there is pretty much non existent it feels extremely stuffy they should improve their air...
Read moreExcellent food but really rude waiter. We came in with a friend to order take away, not being in any rush ourselves.
The waiter made us feel like we were bothering him and rushing him.
Told us really rudly that he was busy with his customers when we asked to pay separately.
Aren’t we customers ourselves ? Or do we have to seat to be treated with respect here ?
I am myself a waiter in a really big restaurant with 70tables, i know and understand the pressure you can have, but i would never allow myself to speak like that to my customers.
Overall a bad experience, it is too bad because the food was excellent on...
Read moreLots of fun and very friendly service. Food is delicious and prices are great. Wonderful location. Really nice wait staff and location at Billy Thais. Right on the Prinsengracht but not in a crowded area, if you can imagine that. We made reservations at the last minute and were welcomed there, because it was obvious they keep a few tables open for last minute calls or walk-ins. My guess is it makes the lucky patrons even happier.
Either way, bottom line is a huge selection of Thai dishes, too many to choose from, decent wine and beer selection, cozy atmosphere, great location and service. I...
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