Dishonest Practices and Poor Service – A Warning to Potential Customers
I had a highly disappointing experience at this restaurant in Amsterdam that I feel compelled to share.
Payment Issues: When it came time to pay, I attempted to use four different bank cards from reputable banks without any prior issues. To my surprise, all transactions were declined. The owner insisted on cash payments and directed me to an ATM conveniently located nearby. While he attributed the payment problems to issues on my side or with the banks, the circumstances raised suspicions that he preferred cash transactions to possibly avoid declaring income to the authorities. This behavior felt misleading and untrustworthy.
Food Quality: The quality of the food was equally disappointing. My meal arrived cold and tasted as though it had been reheated from the previous night. For the price I paid, I expected fresh and well-prepared dishes, but unfortunately, that was not the case.
Customer Service: Adding to the negative experience was the owner's unwelcoming and unfriendly attitude. There was no effort to make guests feel comfortable or valued, which made the entire visit unpleasant.
Conclusion: Overall, this restaurant fell short in multiple areas, from questionable payment practices to subpar food quality and poor customer service. I would advise potential customers to be cautious and consider other dining options in Amsterdam that prioritize honesty, quality, and a...
Read moreThis is indeed a semi-hidden treasure.
I was in Amsterdam for two weeks for work, staying right around the corner from this lovely little restaurant. Food becomes the only thing to really look forward to on a long business trip so after a little googling I walked over to Palmyra to see what it was all about.
We were greeted enthusiastically by the waiter and the cook who were happy to have us as their guests for this short time.
They both took great care and pleasure in telling us about what they felt were the highlights of their menu and when the food arrived we were delighted that all they told us was true and then some.
My workmate who accompanied me has not shut up about the rice at Palmyra since our last visit... and I feel that is one of the greatest compliments you can give to a restaurant of this type.
This restaurant is relatively new and I’m sure that they would absolutely love to have your business. And I also confident that you will not be disappointed.
They are wonderful people with a friendly attitude. With...
Read moreBEST SYRIAN FOOD IN AMSTERDAM! FANTASTIC SHEKAF LAMB AND FALAFEL! I love the Syrian community and caveat I am Orthodox to our Syrian church in Massachusetts but the food was amazing. Very kind owner, gorgeous space and the food was incredible. We ate there twice with my mum on holiday. First I got the lamb Shekaf and it was the best meat cuts I got all trip after eating at many different steakhouses. The falafel was done Syrian style compared to what many Americans or British think of traditional falafel. It has a different taste and consistency with a little bit of a mini donut shape and the oil tastes a bit like socca or to Americans perhaps movie popcorn. Very good. The Mohamra red pepper dip was also a wonderful dish. The owner also makes incredible mint tea and grows and cuts the mint by hand for the tea in house. Very refreshing. The Syrian coffee was also fantastic with in house jasmine and coriander making it different than say Turkish coffee. SUPPORT THE SYRIAN COMMUNITY, GET THE SHEKAF, PALMYRA WILL BE A...
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