I had visited Amsterdam a few times in recent months and was excited to explore good food options. On a previous visit to this place, I had a decent experience. Regrettably, this time, nearing the end of my trip, it turned out to be quite disappointing. The initial impression was positive – the bouncers were welcoming, and the place was bustling. However, things took a turn at the counter. Upon requesting a pre-roll, the server attempted to charge me. When my card supposedly didn't work, the server didn't communicate this issue. Later, when asking for an additional pre-roll, the attempt to charge €50 instead of €18.50 led to a heated and unprofessional confrontation. The server's behavior was shocking and unacceptable, pushing me and insisting I return the pre-rolls, despite the payments being approved.

Moving upstairs, the lack of guidance to our table for about 5 minutes was inconvenient. The seating arrangements were inadequate, forcing two of us to stand as the table offered space for only two despite our group of four. Despite our requests for a suitable table, the staff's suggestion to squish together on an already crowded table was unsatisfactory.

Additionally, the behavior of the staff taking our orders for drinks and snacks was odd for a coffee shop setting. Their distant approach, along with fleeing from the order-taking due to nearby smoking, was unexpected and left us feeling uncomfortable. This overall experience was disconcerting, prompting us to leave.

While the coffee shop itself may be good, the behavior and service from the staff were significantly disappointing. Despite previous enjoyable visits, I'm hesitant to patronize this establishment again. It's truly disappointing.