Dungelmann Nieuwe Passage — Restaurant in The Hague

The Empire of Dungelmann has many franchises. There's a shoestore and quality butcher. This small take away shop focusses on sandwiches and snacks. Their croquettes are already famous in The Hague city, but their meatballs are also a dutch delicacy. Besides that this little shop boast a wide variety of sandwiches. Nowadays there are many shops selling sandwiches and panini's, but Dungelmann does it right. The foundation is the bread , and the "pistolets" sold here are good: crispy crust and light and fluffy inside. Many shops sell rolls of lesser quality. I had the sandwich with roastbeef and truffle mayonaise. The roastbeef was succulent, and the truffle mayo accompanied very well with the tender meat. Organisation behind the counter could be better, regarding tidyness and hygiene. I saw a slab of roast beef lying on the counter, unrefrigirated. Altough they went trough it fast because they sell so fast, this is not good. During rush hour like lunchtime it can be a little busy, but lucky no cue around the corner here. Actualy that roastbeef pistolet was the best I had in ages. I'll be...

Really bad and rude costumer service

The woman was super inconvenient in front of all of the other costumers. Ordered a panini, showed to her, and she understood another. Figure out when she gave it to me and I said it was wrong and she denying saying loudly in front of everyone that I said what she did (how could I, I don’t ever eat what is inside the one she did)

She didn’t want to assume her mistake and wanted me to pay for the difference of price (which has no problem) but she was so rude and stupid acting the way she act that I refused and walk away because ai don’t need to deal with unhappy and stupid people.

Really feel bad and everyone around me feels the same, awkward situation and really bad for the place that got my...

I ordered a dungelman Crockett there because I read it's famous in the Hague and I'm interested in the experience...

Well this was my experience: They were all out so he told me in 3 minutes they would have fried a fresh one, Great. In that time they needed to clean the garbage bin... So after lifting the garbage bin lid up with his gloves while grabbing the inside slots of said bin I started to fear for the worse... I told my girlfriend that I pray he changes gloves and before I could finish my sentence.... He held up my Crockett fresh out the fryer with the garbage glove patting it down and handing it to me......