Family House BBQ Buffet Korean Restaurant — Restaurant in Ōtara-Papatoetoe

I want to see this place thrive. We are losing our Korean BBQ places in Manukau that are open throughout the day and we need to keep them open cos they are such cool places to experience different food. Korean BBQ leshgo!!!! I came today with my family like 2 in the afternoon. For the price $29 for Adults it’s pretty good. My 9 year old was $18 and my 3 year old $6. The owner is a very friendly guy. Worked alone today. The food on offer is really good for the price for all you can eat. Bulgogi, Kim chi, seaweed salad, pickled food, rice, chicken wings, fries and other already cooked foods on offer to eat while your food is frying. First time having tteokbokki it was yum! They had a decent selection of raw foods to cook on the hot plate. My favourite was the onions and prawns. Ate my fill of Kim chi 😊. They also have free flow hot tea and water. Had some awesome K Pop playing for our entertainment. Which is really nice. The place might not be the flashest or boujeest for some folks and may need an update. But what it lacks it makes up with heart. To provide food like that in these times for Manukau is massive especially after covid. We will be back again. If you’re looking for something affordable and not too overly fussy about decor and such come check this place out. It has a cool laid back vibe to stuff your face. My family loved it and enjoyed the food. Thanks Family House BBQ.

P.S: Don’t let your eyes be bigger than your stomach. Uncertain of food take little samples first to try out....

Was extremely disappointed not just with the food but the overall experience.

There was extremely limited options for children, the only dessert was 1 single slice cut into portions which was placed next to the raw meats and spices, there was passive aggressive signs stating payment for food wastage stating a $10 penalty but in brackets said $20, an extra charge for an additional burner when the two given was not enough to feed the amount of people that we brought in (you’d expect this to be covered by the cost per person) and there was no effort made in the sign it having been $4 and now $6, the cooked food that was out was cold and tasted as if it had been sitting out for ages and was uncovered with flys all around. The lighting was extremely dark, it was hot and stuffy with the closest thing to air conditioning being 1 loud fan, the carpets were dirty, the toilets were disgusting with marks all over the walls and no soap available besides a mixture of soap and water left in the dispenser.

Had to go somewhere else later on for the children in our family as they left...

Very disappointed for my first Korean bbq experience. Booked a table for 12 people & was annoyed at how the food was layed out. It looked & tasted like the meat had been there for a couple of days & tasted off esp the marinated pork & the plain beef. There were fruit flies flying into our cups & food & also the portion of food was less than I expected for a Buffet! My parents & some family member’s got food poisoning literally 2 hours after our dinner here. The seafood didn’t taste fresh, the mussels had an off smell to it & there were no FREE deserts…they had ice creams which we had to pay for. Their bottle of water was free, but before we could even take a sip from it…my partner noticed that each 3 water jugs we got had things floating in them like someone had backwashed it. It was so stuffy & there was a smell lingering around the place that made it really hard to eat. It wouldn’t recommend this place to anyone as I don’t want people wasting their money, but again if you’re not fussy then I guess give it a try. All in I wouldn’t go back...