Columbus Coffee — Restaurant in Christchurch

Fast service, but bad food, and an unsafe baby seat.

2 stars instead of 1, only because they did refund the order (albeit with a poor attitude).

The cabinate food looked at least a day old; Avocados had gone brown, and sauces were drying up.

So I ordered a menu item, the avocado and halloumi bruschetta + egg.

A good thing was the fast service. Food arrived within 10 minutes.

When food did arrive, the egg was cold and undercooked. (And im not talking about a runny yolk, which is fine, but the egg whites inside were still clear, which is not).

The avocado was caked in salty seasoning, and the bread was soggy.

They only had 1 baby seat, which had a wobbly broken base and a degraded velcro strap. We put our 6 month old in, and he slid down and almost out when the velcro came loose. Not safe.

Returned the food after some back and forth with the chef and a rude manager who assumed we had already eaten all the food. (Wouldn't eat it if you paid me!)

This place used to be good, but I'm not sure if they changed management or are trying to cut...

Appalling!! Customer service below average. Food overpriced & Appalling quality. After watching young guy running his hands through his hair before delivering our coffee, I suggested to him that this wasn't a good look! He started with a barage of excuses for doing so. 1st - unfortunately sometimes I have to do this as my hair goes in my eyes (it was boof, but not in his eyes) 2nd - I suggested because he's in hospitality, go get a haircut. 3rd - he said he couldn't afford a haircut. Another person in my group suggested a hair net. 4th - well I can't because we don't sell hair net's. He then walked away! I am pleased although he couldn't afford a hair net, that he could afford the Mother energy drink. Is this a case of if you pay peanuts, you get monkeys?! Sad thing is the Owner of this franchise obviously couldn't care less of standards nor the reputation of COLUMBUS COFFEE. Thank you CATE & HER TEAM IN TIMARU FOR UPHOLDING THE STANDARDS OF COLUMBUS COFFEE we will...

Sadly I don’t like giving negative feedback on businesses, However when I come to Riccarton it’s my only to go place for a coffee and something to eat. Unfortunately this is the second time I have been served by someone drinking out of a coffee cup in front of me when been served at the till. When I confronted her she said I don’t see what the problem is?? Like honestly this has let this place down... there’s a time and place to drink when working.. I’m sorry but I think it’s rude and disrespectful to a paying customer .. I have now found my new to go to place in the mall somewhere else.

Also from the older lady that was in front of me was saying to her husband ( they must be low on staff for her to be drinking at the till and having a good laugh.. that’s very poorly managed place and disgusting. )

I counted 6 staff so I’m sure they weren’t low on...