Starbucks Oriental Gardens — Restaurant in Makati

I visited the store in a great mood, looking forward to purchasing a couple of drinks. However, I was met with poor customer service from one of your staff members. Upon entering, I was neither greeted nor accommodated, despite other staff members and even the security guard prompting the employee to take my order. The staff member ignored me for some time, and when he finally attended to me, he did so in a rude manner.

This experience completely ruined my day and has made me hesitant to visit your store again. As a loyal customer, I expect the same level of warmth and professionalism that Starbucks is known for. I strongly urge you to address this matter and reinforce proper customer service training among your staff to prevent similar incidents...

I guess you could say this starbucks is a diamond in the rough it's a great place to get out of the weather sometimes it's too cold i asked them what temperature was the a/c set at they said they don't have a thermostat just 2 air conditioners on. I was so cold i could barely stand it they said they could turn one off and it became perfect. They do a good job they're polite and take good care of each of there customers but i think they need to take a little more time to clean up as many times there some dirty tables that need to be cleared but they are very busy the coffee is great the food is good and the service...

Starbucks Oriental Garden in Makati offers a cozy and welcoming atmosphere perfect for both work and leisure. The staff is friendly and efficient, ensuring quick service even during busy hours. The seating area is spacious and comfortable, making it an ideal spot to relax with a book or catch up with friends. The selection of beverages and snacks is consistent with Starbucks' high standards, and the outdoor seating provides a pleasant escape from the city's hustle and bustle. Overall, it's a great location to enjoy a quality...