Vikings Luxury Buffet, SM Mall of Asia — Restaurant in Pasay

We visited Vikings MOA, as chance walk-ins last night ( July 12,2025), around 6:30 PM, without a reservation. Thankfully, we were accommodated. However, our experience turned into a serious health emergency.

Less than an hour after dining, my partner’s mother, who is a senior citizen, suddenly experienced severe stomach pain, dizziness, and extreme weakness. The emergency happened inside your restaurant, shortly after she ate food from the buffet.

What’s deeply disappointing is the lack of proper support from your staff. Despite clearly seeing her struggle and needing help walking to the restroom, no one offered a wheelchair or checked on her condition. The only thing your staff did was to ask what happened and assist us in calling for an ambulance. Beyond that, there was no effort to provide care or comfort in what was clearly an urgent medical situation.

While this was happening, a fellow diner from a nearby table approached me and shared that she had also tasted the mussels (tahong) from the buffet but had to spit it out because it tasted off. My partner’s mother had also eaten mussels, so we reported this possibility to both the ambulance personnel and the security guard.

Adding to the disappointment, one of your staff members, the one handling guest counting and billing, was particularly unprofessional and cold. Not only was there a lack of concern, but also a lack of basic courtesy and urgency.

Even after we brought her home, my boyfriend began experiencing watery diarrhea, which has persisted until now.

This entire experience was not only alarming but completely unacceptable for an establishment that prides itself on quality food and service. We expected better.

I strongly urge Vikings management to:

Investigate the food served that evening, particularly the seafood.

Ensure proper food safety protocols are being followed.

Retrain staff on emergency response and basic human compassion.

We’re sharing this not just to express our disappointment, but to help prevent this from happening to other guests. We hope you take...

I have dined here for the 5th time, and they haven't failed to impress me every time. It was a great place with great food.

On March 7, 2022, we had our dinner here at Vikings in the Mall of Asia branch. It was already alert level 1, so they weren't that strict about the age of diners. However, the diners should be fully vacinated. At that time, there were six of us, five adults and one 14-year-old. We were all fully vacinated, hence we were able to dine here.

FOOD: They have many varieties of food here. They divided the restaurant into different areas; there are an appetizer section, a seafood section, Asian sections, a bread section, a meat section, a shabu-shabu section, a beverage bar, and, of course, a dessert section.

FOOD: All the food was delicious and exceptional, starting from the appetizers up until the soup. My favorites are the steak and shrimp, especially the steak when it is well done (you could request whether it is rare or well done, but as a typical Filipino, I prefer a well-done steak)

PLACE: The place has a good atmosphere and ambiance, making it a great place to hold and celebrate important events.

PRICE: I know it's pricey, but it's worth it! If you have a companion who's a birthday celebrant within that month or day, then you would be able to be discounted. Also, if I remember correctly, the price rates for dinner time were more costly than lunch time.

RESERVATION: If I were you, I would have a reservation the day before you plan to dine here. If you walked-in, there's a huge possibility that you will have to wait for at least 2 hours, so MAKE A RESERVATION.

HOW TO MAKE A RESERVATION: You could call their contact number (the number is posted in their website) then simply say "I would like to make a reservation for (your name) for tomorrow during lunch time" then your done. When you arrive in the Vikings they would ask you if you have a reservation.

They also have Parking Spaces for bikes, cars, and motors.

RESERVATION...

Since we were celebrating that time we went to Vikings, we already made reservations more than a week prior. And a few days before the actual date, we again called to change the table since we needed a bigger table now than originally planned. It was confirmed by them over a phone call. When we were showed our table, what was reserved was still the small round table for 6. A group of 9 can't fit on that table! We had to wait while they found a way, and gave us a table inside the room where it looked like a cafeteria, tables are arranged in a row, chairs almost touching each other. It's cramped and obviously not the best seat in the house! The advance reservation and coordination was a waste! I had to demand to give us better seating arrangement since clearly, it was their inefficiency at work. I had to be the one to micromanage them and found us a table yourselves (which they said we could use). It may have been a good location inside the dining area in terms of foot traffic (not too busy), but it was not cool on that particular spot (later I realized, maybe that's why it was available for us to use because they will only use that table if other tables are already full).

THEN, found this CREEPY CRAWLY in the butter garlic spinach. Informed the staff and they apologized (supervisor came) and claimed that they already took out the entire tray of the same food. Then we were offered a buttered shrimp as compensation "para bumalik Ang appetite nyo po"(apparently that was off-menu).Why would you offer us food when we paid for a buffet?!! But, we don't want to make a big deal so we just said just do what they deemed necessary. The birthday cake for our celebrant was upgraded, instead of the small square cake usually from the buffet and just, spruced up, we for a small round cake, which we appreciated. Also, for the entire duration after that, the supervisor was attending our group, and that was a...