BreadTalk - Gateway Mall — Restaurant in Quezon City

Love the food! Pero once bumili ako ng Earthquake Cheese Toast nila their manager or branch owner (idk) biglang sumulpot when I asked one of the staff if meron bang magpa palit ng mas fresh stock nila. Of course he gave me what I want but he was so aggressive, I don't know if he's genuinely just a loud person pero nakakahiya. He even asked me "Masaya ka na?" I felt so uncomfortable like what's his problem? I just wanted a fresh batch of bread not the attention from the other customers. I would be okay if they can't give me what I asked no need for that kind of behavior. Nahihiya na tuloy ako pumunta sa branch na yon 😨

That single experience ruined...

The cashier shouted at me and my daughter because she thought we were taking videos in the store. It was very humiliating to be shouted at in front of a lot of people when we were just taking a picture of the tray to send to my husband in case he wants to add any more bread. Please train your staff to be more respectful with guests. Not everyone is a "tiktoker" nowadays, sometimes we just like to buy some bread. Incident happened on Feb 24, 2024 at...

The store is located at the ground floor of the Gateway 1 mall. The inside of the store is compact yet they have many bread displays to choose from. It had a number of seating for those who wanted to sit and eat their breads. The staff in the counter is nice and accommodating.

They have many breads to select from savory to sweet. One of my favorites was their Premium or Spicy Chicken Floss, Beckham & Cheese...