Me and my partner booked to eat at moo moo in hopes for a good meal out that we can enjoy together. However this is far from what we got. The issues started upon arrival. We made an order with our server for the calamari burger, a double cheese burger 2 portions of chips and drinks. When the drinks arrived they were placed on the table for us which wasn’t a problem however we did notice the other servers went out of their way to provide a better service for other guests and poured the drinks for them as well as offering ice. A service we did not receive. When the food arrived my partners burger was only a single. When we questioned this they asked if they would like a singular burger Pattie to be brought out. We asked for the burger to be remade as ordered. Whilst this was happening the servers avoided contact with us and made us feel isolated. After 10 minuets of waiting I approached a staff members and asked how much longer this would take as I was almost done with my meal and did not anticipate on eating my meal alone whilst my partner watched. The waitress then explained that our waitor denies my partner asking for a double burger which was untrue. Due to this lie I approached our survor who also denied this. My partner was not offered any new chips as his others had gone cold after waiting for his burger for 15minuets. This had to be asked for. No apologies were made throughout the whole experience and we were avoided for the rest of the evening. The burgers were cooked to medium despite being asked for well done and there was no compensation offered on the bill. The names of our servers are Kube & Magda I would not recommend to go here if you would like to have an enjoyable meal out with loved ones as the service was not only shocking but the staff were...
Read moreI recently dined at Moo Moo Steak & Wine Restaurant, and it was an exquisite experience from start to finish. The moment I walked in, I was struck by the elegant decor, which set the perfect tone for the evening.
The food was nothing short of spectacular. The steak was cooked to perfection, tender and bursting with flavor. Each bite was a culinary delight that left me craving for more. The menu offers a variety of options, and every dish we tried was a true masterpiece. From appetizers to desserts, each plate was not only delicious but also beautifully presented.
The service was impeccable, with attentive and knowledgeable staff who made us feel welcomed and ensured our dining experience was flawless. They provided excellent recommendations and were always there when we needed them, enhancing our overall enjoyment.
The atmosphere was enchanting, with soft lighting and a cozy ambiance that made it the ideal spot for a romantic dinner or special celebration. It's no wonder this restaurant is also incredibly Instagram-worthy – every dish looked like a work of art, begging to be shared on social media.
What's truly remarkable is the value for money. Given the exceptional quality of the food, service, and atmosphere, Moo Moo Steak & Wine Restaurant offers an outstanding dining experience that's worth every penny.
In summary, Moo Moo Steak & Wine Restaurant is a culinary gem that impresses on all fronts. The combination of delectable cuisine, top-notch service, charming decor, and Instagram-worthy presentation make it a must-visit destination for food enthusiasts and anyone seeking an unforgettable dining experience. I can't wait to return and savor more of their...
Read moreHonest review from local. Here is what do you need to know before making a visit: Up to 1h to get the order, if you need to eat fast or you have tight schedule that's not the place you want to choose. Payment for service included in the bill, in our case we paid 50zl. extra last time. Personally I find it super annoying. I'm sorry to say that, but it is restaurant supposed to pay salary, not customer. Please, include it to the price of the dishes, otherwise it looks like a cheap trick. You will pay for steaks more than it is written in menu. Let's say you order 600g steak, you will get 700g and you will pay extra money for these 100g. And it is NEVER less than 600g. I've been there like five times and it is always like that. So, in fact, our company of four paid 150zl more than we actually ordered and expected (remember about paid service as well) which is quite a lot, don't you think? In winter there is no place to put your jacket. Not even one hanger. You supposed to put the jacket on the back of your chair, which is okaaaay, but probably not what you expect from the place, I had some weird time walking around searching where to put my clothes before I realized that people just have it with them. Food is delicious, seriously, I didn't try better steaks in Cracow and that's why I'm still visiting this place once in a while. Though I don't really satisfied with service and find it overpriced. They have gluten-free options in menu, which...
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