Whiskey in the Jar — Restaurant in Wrocław

Reward for the worst place I've eaten and been served goes too... Since I'm posting it here you should know by now.

Shall we start with reception? We'll if you're English speaking, or foreigner of any sort, you're in luck. I wasn't and because of that I had to wait few minutes for fella that SUPPOSE to serve incoming customers and show them thier table. Lad was on his phone, right in front of the entrance, chatting with mates/gf/bf... Just ignoring me completely. And behind him was three bar members that did nothing other than picking thier noses and regarding of seeing me do nothing to get lad attention. Oh and when he eventually saw me he didn't even know has he got any spaces available. Was going to say there was panic in his eyes but I doubt there was even a spark of intelligence there ever. And so poor fella had to check for table. That means putting his mobile down and cleaning table.And let me tell you he wasn't happy about that either. Yup he was so busy chatting that tables where dirty as fudge. But not to worry. Our hero did clean table for me... Just about. I could still see leftovers after someone before me and almost guessed what that person ate. And this should be a hint to just walk away. And if you think it was just my bad luck there was more people being 'served' same way.

I've ordered country burger and to drink Żywiec Biały (0%) and of those two non alcoholic drink was best. It was served with small amount of popcorn and I liked that idea. Something to munch and why not? It doesn't always have to be peanuts that often have traces of someone else's no 1 on it. Yes you could tell it wasn't prepared fresh, rather than made in massive bulk and then just taken from as required and made warm in microwave but still. Idea is nice.

And now let's get to biggest disappointment and something so badly made that whoever did that should be ashamed. If that was me I wouldn't put in in my CV. It's not an achievement. It's a failure. Starting with knife that was pointing out from your food. It supposed look funky and nice and vibe and all that tik tok shi.... But it didn't do it. Yes there where peowusing forks and knifes to ate burgers but same people would use it to eat pizza. If you give any pressure to hold it it will collapse and just start floating. There's just too much sauces all over it. There's bun, meat (badly minced) and sauces. There migtbe some salad or anything else but I haven't noticed because I was so focused to keep it all together. And I was failing badly. It felt like I was trying to eat something that was dipped in burger sauces. If I would squeezed it more I could save enough sauce For dozen more burgers.

Oh and there's mens toilet to which doors where open wide and there where located next to entrance to kitchen. You're walking towards toilet that's on left and doors are open and all the flavours and odours from toilet are hitting you in nose and in front of you you've got kitchen doors. When I thought that my time there couldn't...

My Polish wife and I live in Wroclaw and invited two British friends to this restaurant as it always has a large queue of people waiting for a table and we'd heard very good things about it. Unfortunately, our experience didn't match up to expectations.

Reservation: This was made online two days before with a request for an outside table. My wife confirmed on the day but was told reserved tables can only be inside. On arrival, we were shown to a cramped four-seater table and informed that neither the air conditioning nor the fan above us were working. It was a hot evening, so a little stuffy. But a request to move table was refused. After our friends arrived, two men with guitars set up right next to us and proceeded to play loud music throughout our entire meal to an almost empty bar which made conversation difficult. Rating: 1/5

Menu: If you don't have a smartphone, forget it. There are no hard-copy menus. You have to scan a QR code and then wait patiently for each full-colour page to load on your phone, scroll down and then try and read the tiny writing. For me, restaurants should be a break from telephones. This made it feel like we were ordering a takeaway. A great example of modern technology making an experience worse rather than better. Rating 1/5

Food Quality: Steaks were excellent, although side orders (e.g. chips and salad) were not large portions which meant the plate looked rather empty. Both our guests were still hungry afterwards. Rating: 4/5

Value for Money: Drinks are good value but a lot of the food is massively overpriced for Poland. You can buy a huge Tomahawk steak nearby for less than the 149.99 zloty they charge for some 200g steaks. A vegetarian burger was only 49.99 zloty and better value. Rating: 2/5

Service: This was satisfactory, although no specific waitress was assigned to our table and there was some confusion over splitting the bill (we were told it wasn't possible at first when it was). Rating 3/5

Overall Experience: This was the most expensive, and one of the most disappointing, meals we've had in our seven years in this wonderful city. I would recommend this place only for the cocktails or for people for whom money is no object. But if you're eating don't, whatever you do, sit inside. You're paying for the restaurant being on the market square and should enjoy the view from an outside...

First of all I have to start from the very begining, even before we booked our table. In fact, we submitted our table booking weeks before on the restaurant's official website twice because our first and second bookings were never confirmed. Knowing that the place had such good reviews I decided to still book a table by phone.

We walked in the restaurant at the agreed time and we were seated at our table. The place was so warm we were sweating as soon as we walked in the place, we understood it was a humid evening so we decided to stay because we liked the ambiance.

Our assigned server immediately showed ZERO commitment to serve us as soon as she knew we were foreign tourists. After an incredible struggle to place our drink + food orders (server knew little to no English) we waited patiently for our food.

Whilst chatting and drinking our beers we tried everything to attract the attention of the servers because we needed a refill. After a good 15 minutes we managed to grab the attention of one of the servers because our previous one was nowhere to be seen and was clearly trying to avoid us all the time.

Food order came to the table after a good 40 minutes and once the food was being served by the initial server (magically appeared), we kindly reminded her we had two beers ordered and in an extremely harsh and aggressive manner we were told "I KNOW" before disappearing again and reappear with the beers.

Place was not that busy and was very well stuffed that evening. Food quality was good with reasonable prices. Service however is a totalt disaster and we can say hands down our worse evening in Wroclaw.

If you are not a local, please do not bother with this place because you would be clearly waisting your evening. Do however consider Hard Rock Cafe just next door if you are into rock and...