Santa Bica — Restaurant in Lisbon

One of the older waiters was particularly rude. I had asked if they had a sugar free non alcoholic drink and they didn’t. He offered to make me a mocktails without added sugar but they still had juice, soda or other sugary things in them that I avoid for medical reasons so I said it was ok I’ll just have a water please. He repeatedly tried to get me to have a mocktail despite saying multiple times I wanted a water (I didn’t even ask for tap so was still spending money..). While continuing to take the order of the rest of the table he looked over to one of the other waiters, said something in Portuguese and made a hand gesture like he was dusting off his hands… it was really weird and felt aggressive. Even if he wasn’t talking about us this isn’t good service behaviour but from the feel of his sour mood, it did feel directed our way. None of us felt comfortable there after that and we all felt like the atmosphere was tense and uncomfortable. We drank our drinks ans quickly and possible and left. Unpleasant experience in an otherwise lovely neighborhood with other lovely bars and...

I stayed at their hotel some years ago when in Lisbon together and since then was in love with the restaurant too. Whenever we went to Lisbon we would have it on our must-do list. Last year during a 7 day stay we came over three times from Sintra to have some great food at Bica. This year when in Madera we planned a stopover in Lisbon for the weekend to make sure we can eat our favourite dishes - braised tuna, padrones, steak, soup, some of their great desserts. We never made it to desserts. We were with kids, everyone was hungry and all dishes, except for french fries served with steak were COLD!!! Braised tuna sliced (previously it came in one big chunk), two portions on one platter to be split - everything cold. Soup was cold, padrones were disastrous, steak and fries were the only hot ones served. When we told the waiter (different one than the one who made our stay so special every time), he said he did not know and he is sorry. Never made it to desserts. Paid and left and will probably not come back. A pity because it was a very special...

TOURIST SCAM BEWARE

Wanted to love this place so badly since it came recommended to us from our hotel. When we got here we were so happy as the ambiance on the terrace was so beautiful.

They started us out with bread and butter (as we've been served at every restaurant since arriving in Portugal) and we ordered cocktails. The food was great. My steak was slightly overdone but I don't tend to be picky when it comes to these things. The main problem was when we received the bill. We noticed that our server (older guy with glasses) had charged us 6 euros extra per drink which was the price of the premium drink and was very clearly not ordered and 10 euros for the bread and butter. I am not the type to say anything but 28 euro surcharge is absurd.

We mentioned the drinks as he returned and he immediately knew and went to go change it to what we had originally ordered. Overall, would have loved to recommend this restaurant to other friends that I know will be visiting the city this summer but it's very clear that they are simply trying to...