Beware tourists. Booked a hotel for an overnight stay in Lisbon about 2 weeks before. Arrived in the afternoon after a looonnngg red eye from America. When we arrived to Casa do Mercado Lisboa they wouldn’t let us check in until 14:00 , which is fine. When we got back around 14:30, the staff told us that the room “wasn’t ours”. Then two people in charge came and told us that the room we had booked was flooded and we couldn’t stay there. They did help us find another hotel.. barely. Didn’t provide compensation to one of the only other hotel savailable (37 minutes away). Since we had to book last minute we ended up paying another 80 euros (which we tried to avoid by booking early). Also, we made all of our reservations near the hotel since we were just staying the night and didn’t want to spend too much money. To add insult to injury we watched two other parties walk in and get rooms. Still haven’t gotten a refund. Definitely not a good look to leave 3 young travelers stranded in Lisbon with no advanced warning or compensation help. Seemed like they overbooked and just felt like kicking us out since they didn’t let us know about the situation when we came at 13:00 to leave our luggage. The least they could have done was call us and let us know the second they...
Read moreMother and daughter trip to Lisbon. We enjoyed our stay at Casa do Mercado very much. It was walkable to most places, near the river and lots of eating places. Our room was very clean, and we especially liked that it had wooden floors instead of carpets. Our twin beds, on request, were comfortable. We had enough hanging space and some shelves for clothes etc. There was a kettle, and tea, coffee and sugar. We would have liked some powdered milk, though. The bathroom was also clean, with good shower pressure.|This is an old house, made into a guest house. The rooms are in a different section of the house to the reception and breakfast area. You have to go outside from your room, and around the corner to have breakfast. This was not a problem at all. Breakfast was adequate, we loved the fresh orange juice. |The only gripe we have, is the noise from the bars outside, especially on Saturday night. But we would definitely...
Read moreIt’s a lovely boutique hotel, with lovely staff and nice touches. In the heart of Lisbon , easy reach of many attractions , it’s a perfect base for a Lisbon city break except for those with mobility issues as there’s no lift and very steep stairs . A slightly weird layout as the reception is in the street behind the rooms , and accessed by a different door , the staff are very helpful and all becomes clear . The rooms are pleasant and clean , I suppose they are all slightly different , which is nice . Comfy beds, large bathroom with a window ( all double glazed ) just as well as this is a noisy part of town . Take a plug if you want a bath or to hold water in the basin . Great shower , hair drier , fridge in room , they will help with luggage if the stairs make it difficult. Nice continental breakfast , fresh fruit, yogurt and meats and cheeses . Perfect hotel for the able bodied in a...
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