SO Coffee Roasters — Restaurant in Porto

I recently visited SO Coffee, and while the V60 was okay, my experience was marred by one particularly unpleasant interaction with one of the baristas. I admit, I missed the sign about laptops being allowed only in the upstairs seating area. Instead of offering a simple correction or showing the slightest hint of empathy, she pointed out the rule in a condescending and rude way. No smile, no warmth - just a scolding look on her face.

Naturally, I closed my laptop and waited for my coffee, but the negative experience didn’t end there. When she delivered my coffee, there was zero eye contact, no acknowledgment, and absolutely no sense of hospitality. It was clear she had no business interacting with customers, as her demeanor made the entire visit uncomfortable. I observed other interactions and realized this was just her "resting" face, which made it clear she had little to no interest in offering good service.

In a city like Porto, where there are so many coffee spots that not only serve great coffee but also emphasize top-notch customer service and hospitality, there’s no reason to return to a place where the staff makes you feel unwelcome. Service really is one of the most integral differentiators in this industry, and unfortunately, this place...

Finding a great specialty coffee spot is one of the first challenges in any new city. Luckilly I quickly found this great spot not very far from my apartment! They had a selection of beans from three different regions. Medium/light roast giving a great taste and complexity for well extracted coffee brewed on La Marzocco. After the first try this became my daily to go place for a great cup of coffee. Non-dairy milk and different brew methods are also available.

I enjoyed cappuccinos with Honduras beans for 4 days in a row. Very smooth and flavorful - hazelnuts and chocolate. Fruity bit not acidic. Unfortunately they had run out of these beans packaged for purchase, but I got myself a bag of nice bag of coffee from Brazil which looks and smells very delicious. Can't wait to try...

Great vibe and informative staff with probably the best pour-over coffee in Porto. Got V60 with Ethiopia. The flavor really matches with the instruction card (tea-like, floral aroma). A better coffee shop for V60 compared to Delta Coffee in the tourist area. However, it lacks some specific tasting notes, as well as any personalities to make it different from other roasters. Overall the pour-over is a good choice if you’re craving some specialty coffee. But don’t expect too high since I don’t think Porto is really a place where people love specialty coffee.

Finally here’s the problem we had in our visit. I guess due to the constructions nearby, there are some dusts in my coffee cup. Already talked to the staff before we left. Hope they’ll take care of it...