Euphoria Biergarten — Restaurant in Cluj Metropolitan Area

Stay away from the thing they call "goulash soup". Its watery, came with 3 nail size potato chunks and a spoon of meat, with a really strong weird tomato taste. Overpriced as hell! The girl serving shrugged when hearing my complain and eventually said if I want something else, I took the tripe soup which was better. To my surprise at a later visit the girl asked if I want the other soup to go, are you serious? You think that crap will taste better at home or what? So I had to pay for that as well. Sad to see customer treated like that..

LE: I will tell 2 more things that have bothered me: when I got asked if I want the goulash soup to go, the discussion was that the chef thinks there is no problem with it. Well of course he would say that because no one wants to take the blame.. Btw I've had 3 people from my table taste it and all agreed with me. I am expecting a bit more from a 31 RON soup, show some effort. when I gave the initial order, I requested that the fried egg on the Euphoria Burger to be runny. The girl taking the order had some comments saying she does not think this is possible, I asked her to please take this request to the chef. This annoyed me a bit because a) I should not have to explain myself why I want the egg like that, b) the girl should not try to convince me otherwise and just take my request to the chef (it should not even be seen as a request because the egg should be runny by default... it's runny in the menu picture. c) I'm just asking this proactively because I know what I want, and don't want to be disappointed on a hard fried egg.

I will update the rating because the burger and fries were very good and the...

Really nice place with Bavarian vibes in Romania :) You can see those traditional Bavarian mugs hanged onto the walls. Very nice and efficient service. The main dishes arrived at the same time and were delicious. They seem to have been carefully thought through with a twist, desserts included. I was also nicely surprised by a delicious rosé (I am not into rosé in general) from Issa to the point I went to get a bottle the day after. Food wise I had some fish with some potatoes with an amazing white sauce. I wanted their incredible plate of grilled seafood and fish or one with grilled meats that is meant to be shared but no one at the table was interested to do it. I think the colleagues have understood I am really into sharing food...I chose some fish because I wanted to get some dessert. I digged into colleagues' plates and everything was delicious, from a pizza with a melting dough, to some chicken breast with mozarella, etc. For dessert I had what they call a chocolate soufflé but it was rather a fondant (me being picky as a French) and it was delicious : it was hot and melting inside with some walnut and a scoop of vanilla ice cream topped with crushed pistachios. I digged into colleagues' desserts. To make a long story short it was a lovely wine and dine experience. It was the last diner of this trip and I think I need to get into a detox/fasting but not complaining about such privilege and blessing. In summary, it is wholeheartedly yummy approved. Even the toilets are...

Opinia mea despre acest restaurant a traversat traseul agonie-extaz. Pe parcursul ultimilor ani, mi-a fost localul de suflet ... a fost, pana azi. In final, dupa 2 evaluari postate, am fost nevoit sa le sterg si sa o las pe asta.

Acest local a fost de suflet, cat timp am fost respectati. Iar manifestarea respectului se intampla pe vremea cand CRISTI a fost sef de sala. Dupa plecarea lui Cristi, ce coincidenta, v-ati batut joc de renumele Euphoria si v-ati spalat pe cap cu clientii.

Ati profitat de Zilele Clujului sa scumpiti tot meniul cu cel putin 20%. Dar ati adus un aport semnificativ pe care clientul sa-l sesizeze? Ca azi tot omul ii manager. Scumpiti sa va aflati in treaba, in loc sa va intereseze impactul pe termen lung, care ar trebui sa fie multumirea clientului. Dar ce sa va spun eu voua?! Ca voi stiti mai bine. Am vazut azi cat de bine stiti. La teoria chibritului toti sunteti buni, numai ca pacat ca nu ne am nascut ieri, ca sa o si fundamentam in literatura de nespecialitate. Cand aveti asa preturi si va faceti un obicei din a scumpi, nu aveti voie sa miscati nici varful unghiei in fata clientului, daramite sa mai fiti si obraznici cu el. Dintr-o data, de sapt trecuta pana azi, deserturile de la 26 de lei sunt 31, ciorba de burta ajunge la 32 de lei, iar portia de rom Havana Espessial se vinde cu adaos de 481% raportat la pretul mediu de 80 de lei/700ml pe piata.

In cadrul bauturilor, consumam espresso lung cu lapte care, cu totul, costa 8 lei. Azi, in meniu, se mai gasea doar Espresso, fara alte caracteristici. Am cerut totusi 2 espressouri lungi cu lapte, caci nu cred ca nu mai e la moda espressoul lung cu lapte si ni s-a adus o singura canita de lapte. Nu ni s-a parut nimic gresit, fiind obisnuiti ca laptele se aducea oricum langa cafea in acei 8 lei, iar daca nu ajungea, puteam cere supliment. Surpriza pe bon: ,,ESPRESSO LUNG LAPTE 2×13 lei". Aoleu, mami! Usor sa nu ne accidentam. Cand am semnalat, vazand ca nu au in meniu ce e pe bon, ni s-a scos un nou bon ce nu a inclus laptele. Buna dimineata, țără de dincolo de negură! Sa ziceti mersi ca nu am mers la protectia consumatorului cu poza de la bon si de la meniu in care pe bon apare un produs ce nu e in meniu. Pentru experienta completa, cand am cerut nota, am fost intrebati daca tipsul il vrem pe nota?! Pai ce tips sa ti mai las, draga? Ca m-ai ars de bani. Vi l-ati pus voi in meniu; poate sa vi-l iau, nu sa vi-l las. Dar revenind, cum se justifica noul pret al cafelei?! Foarte simplu, aparent. Mi s-a spus ca ,,s-a incasat ce apare la bar". Si atunci am zis ,,daca tot nu apare produsul cu pretul in meniu, puteati sa mi incasati si 50 de lei la bar". Si atunci mi s-a raspuns ca ,,nu suntem chiar absurzi". Ba sunteti, dar nu de asta. Ci ptr ca, daca tot suntem mari ,,manageri", haideti sa verificam daca meniul listat cu atata pasiune ptr noile preturi cu care ,,multumim" clientul, contine tot ce se cere sau cu ce se cerea inainte. Furt pe față.

Cand am spus ca s-a scumpit totul foarte mult, mi s a spus ca inflatia e de vina. Multumesc, sunt economist, dar asta e umflatie, nu inflatie. Cand am zis ca ,,asa o sa va pierdeti clientii", mi s a raspuns foarte nonsalant si cu o atitudine de adevarat profesionist in comert: ,,Terasa e plina". No, asta da. Dovada tampita ca conteaza mai mult banul, decat multumirea clientului. Nu i nimic; oricum o nemultumire se raspandeste mult mai usor decat o satisfactie, mai ales cand e venita de la peste 10 oameni. V ati spalat si cu mine pe cap. Chiar mi era patata camasa azi si nu stiam de unde. Dadusem vina pe Armani. Daca v ar fi pasat cu adevarat de client, nu mi ati fi raspuns asa, dar unde e prestanta de odinioara cand ,,pe cer e-aceeași lună/Dar unde e cea de-altădată?". In ziua de azi e prestanta tatuajelor.

Am fost ca o familie la Euphoria, dar in ziua de azi is la moda divorturile. Felicitari lui Cristi ca a lasat ceva frumos in urma pana acum 2 luni.

Chiar imi pare nespus de rau ca am fost nevoit sa fac aceasta...