Mugg & Bean — Restaurant in George

I went around to the M&B in Knysna to get my birthday slice of cake. I got there close to their closing time but I was also rushing to get to the other shops before they closed. So I asked the manager (Voguen) when he closes and he said he’ll stay open just for us to come get our takeaway. So he let me rush off to finish my other errands first, which was kind. When I got back there just after 5, the doors were closed, the floor was all mopped, and the machines were sparkly clean. But he still allowed us in AND he even allowed us to have a takeaway coffee made for us. The staff weren’t too happy to be working after closing (understandably so) but that extra 10 minutes made such a big impact on us. He really went out of his way for us, which I think is the mark of a good manager! We truly appreciated it and will do our best to return for...

After the second time experiencing the same issue, I've decided to place it on record. No service until we call someone over when we start to run out of time. I ask for a Cappucino with fresh pouring cream if they have. They have, they said. I clarify that it is fresh pouring cream, not from a spray tin or a long-life box as I am sensitive to additives. Nope, they confirm, they can offer fresh pouring cream. The drink finally arrives, brimming with spray cream. When I complain, the waitress told me the other waitress didn't understand what I asked for. Not cool when paying R55 plus for a hot...

Sooooo happy to see a Mugg & Bean in Knysna. I had the South Africa eggs benedict and it was absolutely delicious!! One thing that really stood out was the service and the care taken by the staff to be polite and look genuinely happy at work. We were served by Caleb, Jocelyn and Voguen and they were a pleasure to meet and made the experience so much better. Good food and coffee is nothing without a smile from your server. Well done to the Mugg & Bean team in Knysna, we will be back a lot during our...