La Masa de Tomasa — Restaurant in Alicante

Mixed. Some servers are lovely but the one I got today was horrific. So rude, passed me over for someone else, didn't apologise, didn't ask who's next (which is common in Spain). My Spanish is ok but if you're met with downright hostility, it tends to falter especially when the vocabulary is pretty specific. I wanted a wholemeal loaf but she wasn't that interested and vaguely showed me something. I ended up walking out with a loaf which cost €5.20 which is ridiculous for Spain. She practically threw it at me and struggled with the machine but again didn't apologise or even look me in the eye. She is heavily made up with very thin painted on eyebrows. She was all smiles for the Spanish customers she recognised. Service in the little local bakery I went to earlier in the day in El Campello couldn't have been more different. Won't be going back. Avoid, there are lots of other bakeries available or just go the supermarket, the bread is usually fine. I know we're tourists and can be clueless but I do actually speak Spanish so god knows how she would treat you...

Food is amazing — and the prices still surprise me! What really makes this place special is the quality and the way everything is made with care. The croissants and cakes are filled to perfection (most places give you just a tiny bit of chocolate, but not here — they’re generous and delicious 😄). Pizzas and savory options are great too. Definitely one of my favorite spots...

Unfortunately I didn't have a great experience. they are certainly not required to speak english, but customer service was lacking. I asked for infos regarding the ingredients of the pastries and it wasn't provided. I said they could also explain it in spanish, but the lady at the counter seemed impatient and didn't...