Called here to sample the Tapas of the local area as it is located in a Street known as 'Tapas Alley' by a leading review company. When we arrived the place was deserted but thought we'd give it a go as it was around 8.30 pm and slightly later than we would usually eat. The waiter took the order and brought drinks and we settled in for the meal to arrive. We had ordered 5 dishes of Tapas and the first arrived - supposed to be tattas bravas but in reality looked like a bowl of chips that had been cut up into squares and laced with a very spicy chilli tomato sauce. There was then a 15 minute wait and an enormous plate of mainly iceberg lettuce arrived ( the house salad ) Another 5 minute wait and the meatballs came ( best dish of the evening ) and then another 5 minutes plus for the saddest looking plate of chicken wings to appear. The final dish of the meal was to have been mushrooms but these failed to arrive. We finished the meal and the table next to ours was starting to get a little agitated at their own appalingly slow service when out of the blue the waiter appeared with a dish of mushrooms and presented them to our neighbouring table. When they questioned him as to what the dish was and agreeing between themselves that they hadn't ordered the dish, the waiter realised his mistake and proceeded to pass them to our table. After telling him that there was no way we were wanting them now that the meal was finished, he very reluctantly removed them back to the kitchen. For the next couple of minutes he appeared around the corner of the bar gesturing that we had ordered them and would have to pay despite them arriving after the meal was finished. Upon paying the bill he had still included them in the total and I had to tell him in a 'most direct manor' that there was no way I was going to be paying the additional 8 euro. Eventually the manageress behind the bar saw sense and all was settled amicably.
Avoid at all cost - the table next to ours left without paying the bill due to the amount of delay in the food arriving. There must be better Tapas Bars here to choose to give your hard...
Read moreThis must be the most worst place in Benidorm to even consider visiting to have a meal. We sat down and looked at the menu to decide what we wanted. We were told we could not have what we wanted as it wasn't there so we decided to order something else. When the food came out it came out in bits and bobs, items were missing. The lasagna was half cooked the spaghetti bolognese was cold and the potatas bravas was non-existent. We carried on to eating our meal in hope that the rest of the food would follow. When we asked the waiter where the rest of the food was he laughed and walked away. He stood in the kitchen area waving his arms around and pointing towards us as if it was our fault. He then came out and started to blame the kitchen staff even though it was his fault. We said we was not impressed with the service that we had received he was not impressed, and walked away. He then came back telling us it was the kitchen staffs fault again and brought us a portion of the missing food and said we could have it for free, we told him we was not interested as we've already finished the rest of our poorly made food. We asked for the bill and we pay the bill info with no tip due to the poor insufficient customer service that was given by this member of staff. Maybe if he had admitted it was his fault it might not have...
Read moreFood was not bad but service is awful - if I could give 0 stars I would. Ordered 3 steaks and paella. Was not told it was going to take over an hour to get our food. After we watched 3 tables that came in after us receive their food and us waiting around 45 mins we asked the waiter where our food was. He took 10 mins to come back and tell us it will be another 10 mins and brought us bread and garlic sauce (which we have not asked for). Our food finally came. It was average and not worth the wait. When we asked for the bill we asked for the drinks to be free as we felt they forgotten about us and our order. The waiter called the manager over and a cheerful guy who at the start was pulling customers in turned into an angry, disrespectful man. Would not let me explain why I asked for free drinks, just intimidated me. We had to ask another two times for the bill. The manager then brought us shoots of Limochello which again we have not asked for - we didn't drink them. He then realised they haven't brought us the card reader and finally done it. We would never come back and you should avoid if you dont want a...
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