We were a family of eight, one of whom was a five-year-old girl. The idea was to share dishes to try the widest possible variety of Cádiz cuisine. The first surprise was that although tapas were an option on the menu, they weren't available. We were required to order dishes, which we did. We ordered four portions of shrimp cakes, as the waiter said they were large, so we decided to share them; we also ordered a plate of cuttlefish and two plates of fried chicken. The food took over 40 minutes to arrive. The order wasn't complete; we asked for juice for the daughter (twice), and it was never served. We asked for lemon, and by the time it arrived, we had already finished the bite we were going to add the lemon to. The cakes and cuttlefish were quite acceptable. Nothing extraordinary considering the recommendation we received about the high standards of this restaurant. But the fried chicken wasn't that great. It was a tiny chicken cube so overcooked that it might as well have been chicken cracklings, except they weren't chewy. When it was time to pay, we wanted to split the bill (84 euros) between the three of us, so we went to the bar to report it. The man at the bar, a very rude man, told us that this wasn't possible, that he could only charge the full amount on the card reader. In the end, the three of us paid, and he reluctantly agreed to charge it. I'd give this place a 2 out of 5 for food, a 2/5 for service, and a 0/5 for customer service. I wouldn't return to this place, I don't recommend it. I hope Cadiz has other, better-maintained places that honor its majestic...
Read moreThe place looks lively and inviting but our experience was not great. I began to ask our waitress if she spoke English but only got one word out before she rushed off to bring us the all English menu. Which is not what I wanted. I just wanted to know if she spoke English. I prefer ordering from a Spanish menu as I am familiar with the food and the translations are often incorrect. Incorrect assumptions continued from there. It was assumed we wanted a large meal so long detailed explanations of the menu and specials ensued. And a basket of bread had already appeared on the table. But we were only after a drink and a small bite. Which we explained, and sent back the bread, although it still showed up in the bill. But the food was good, we had the small shrimp fritters and grilled sardines (sorry, no idea what the Spanish names are!). Both were large portions at a good price. Service was almost too efficient. Waiter and waitresses ran around at top speed even tho it was not busy. Watching them was stress inducing where a late Saturday evening should have...
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Paramos en este sito ya que nos pareció interesante. El restaurante está muy céntrico y en una calle tranquila. La decoración y el ambiente del local está curioso.
Lamentablemente eso es todo lo que puedo decir positivo del sitio.
El servicio es lamentable. ¡Una camarera para 18 mesas! No sé quien es el dueño o encargado pero es un absoluto NEGRERO, en mayúsuculas. Debería estar prohibido tener a una persona para atender a tanta gente. Supongo que el cocinero estará en la misma situación. Solo lo lamento por la chica (Carmen), que fue muy amable y además hacía un trabajo colosal sacando todo el trabajo que tenía con una sonrisa y buen humor. Una absoluta crack que espero, consiga un trabajo donde le valoren lo que hace.
La comida, normal y cara. Un montadito de "jamón", 4.8 euros. El jamón, tuve casi que buscarlo porque venían dos lonchitas contadas. Además el jamón, malo y duro. Una verdadera vergüenza.
Las croquetas y los chocos, pasables. 8 y 12 Euros respectivamente. Queríamos solo tapas pero nos dijeron que en terraza solo se podía ración. No sé el motivo pero no me gustó esa regla.
No volvería y no recomiendo a nadie ir a este sitio.
We stopped at this place because it seemed interesting. The restaurant is very central and located on a quiet street. The decoration and ambiance of the place are curious.
Unfortunately, that's all I can say positively about the site.
The service is deplorable. One waitress for 18 tables! I don't know who the owner or manager is, but they are an absolute SLAVEDRIVER, in capital letters. It should be prohibited to have one person attending to so many people. I suppose the cook is in the same situation. I only feel sorry for the girl (Carmen), who was very kind and did a colossal job handling all the work she had with a smile and good humor. She's an absolute pro, and I hope she finds a job where her efforts are appreciated.
The food is average and expensive. A "ham" montadito costs 4.8 euros. I almost had to search for the ham because there were barely two slices. Moreover, the ham was bad and tough. A real shame.
The croquettes and cuttlefish are okay. They cost 8 and 12 Euros, respectively. We only wanted tapas, but they told us that only full portions were allowed on the terrace. I don't know the reason, but I didn't like that rule.
I wouldn't go back, and I don't recommend anyone to go...
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