Sushi Panda — Restaurant in Jerez

I hope this review will be useful for somebody who doesn’t speak Spanish and wants to visit this place. Me and my husband and baby we had a dinner 2 times here. Both experiences are not very good.

First time, one of things we tried it was “udon de ternera picante” . Beef had a fish taste, probably the kitchen didn’t wash the pan after cooking fish. We had a bold waiter with beard, he is not friendly, not trying to help.

The second time, we had even worse experience. We got the same bold waiter. We were outside for 15 minutes waiting for someone to come. Actually, a girl waitress who worked that night she came and cleaned the table since this waiter didn’t want to serve us.

We asked later to charge our phone since we can pay only with phone, the bold waiter said we don’t have charger. Fine, my husband came home to bring charger . The girl waitress she took our phone without no problem, then after few minutes the same bold waiter brings our phone back to us and was very very rude. He started to say things about another waitress that she doesn’t know how to work she is new, even she is working better than him and polite. He also mentioned, that the owner also doesn’t let them charge customers phones, which I clearly don’t understand why?

The rest of the night was not very pleasant because of this waiter service, kitchen also mixed one of our sushi order .

I was working in the restaurant for 2-3 years and I understand these things. You can’t blame your colleagues in front of the customers. It’s disrespectful. There is a clearly a problem with communication with the owner, the staff and kitchen. You can’t treat your people and the customers like this. Changes should be done.

For people who are thinking if you still should come and try this place: if you are willing to experience bad service, normal portions and decent food, please try. otherwise , I can’t...

We ordered noodles and sushi, which was the worse noodles and sushi I have tasted. I do not recommend this place if you have standards in sushi, they don’t give you wasabi or ginger. I am not used to this kind of service when eating sushi. And the noodles, I was so disappointed. It was cold and tasted weird. The noodles were undercooked and only the soup hated some heat in it. The service was also really bad. The tables were washed but smelled weird. They used a long time to take out orders. Also we waited over 40 minutes for our food l, which came at different times. Also when asking for the check they used a long time. And the overall service was really bad. We didn’t even get a bowl for the soya sauce, and tried to get the waiter. They seemed really busy and did not have time for us. At the end they asked us about the food and service, I tried to tell my honest review, but it didn’t seem like he understood. He seemed a little bit confused, cuz it seemed like he thought everything was good. I told him I worked as a waitress too, so I know how things are supposed to be, and sadly sushi panda did...

We ordered Goya's and the chicken was not cooked. We send it back - but we're told it should be like this (or at least, from what we understood as we don't speak Spanish and the waitress probably didn't speak English as she didn't really try). Now this can happens, we when paying the bill - we had to pay for the Goya's who we sent back to the kitchen and never returned without asking if we wanted new ones. Not very happy with the service - it might have been a language problem here, but having to pay for something we didn't eat (and wasn't properly prepared in our opinion) is not...