Alimentacion Quiroga — Restaurant in Madrid

We used to frequent this place and absolutely loved it. It had been over a year and a half since our last visit, and taking advantage of having some guests, we decided to go for an evening snack/dinner, as we hadn't been in so long.

The place is still fantastic – an old grocery store combined with a deli, cleverly adapted with tables and waiters who, despite how crowded it gets, always try to provide great service.

My disappointment yesterday was that I found the place quite dirty. It's possibly an isolated incident, but it wasn't as it usually is. Now, I don't want to give a bad review for something that might be a one-off, but cleanliness should definitely be a priority in any food establishment.

I hope you continue to be that typical, traditional, bustling bar – the kind that gets packed at night. You deserve it because you do so many things well, but please, don't neglect essential aspects.

As a tip for all clients, their cheeses are especially good, and the variety is exceptionally large. As for the wines, I haven't had a single bad label there, and their homemade vermouth might just be the...

I've been coming here for the past two years and I used to love it, but the service has been deteriorating so badly that I need to write a review. Everytime I go on weekdays or weekends around 6pm (early for Spanish standards), there are full of customers, more than number of tables but only three waiters and the order never gets through. We ordered food and waited for 30min to ask again the status of the order, a guy at the bar told us it's coming and he checked with a women who took our order. She came again to our table to ask what we ordered, proving that she never put our order in the first place. We also asked for glasses of water three times and never delivered so I needed to walk up to the bar to ask for glasses directly. (It is obligatory in Madrid for restaurants yo serve tap water by law). Very similar thing happened in the last three times I went there. I understand the staff are tired due to the overloaded tasks so I will.not blame the staff. The restaurant should hire more waiters to recover the quality of service that is at...

So sorry for leaving a bad review cause overall the place was nice and food was good but we were so dissatisfied on staff communication and service. Specifically, we order something else of what we’ve got because the waitress didn’t speak english so she misunderstood the order and we very kindly asked if we can get what we ordered because that dish wasn’t and obviously we didn’t want to consume it and pay for it. They send us a girl who spoke english and she told us we can fix it but immediately the afro-hair girl came again and she just went by “No no you should eat that. It’s dilicious.” and she left. It was quite disappointing.. especially thinking about how we just came from a place where the waiters told us “if you don’t like something just let us know and we will fix that”. What a difference in customer experience! Of course, one of those got tipped and...