Cervecería Santa Bárbara — Restaurant in Madrid

The service is awfull particurlary from a blond lady with a very bad actitude , only because we ar a big party and need more space , then the so call manager came asking question like a police officer , so finally we habe to leave and you lost 12 customers and so much more because I will make sure to tell, all my friends an relared people that I know, our repeated experience so they will never go there for a drink . You must treat well people that pay for your services but I notice thats not one of your skillsor priorities. I realy feel sorry when I see how service and attention can destroy your bussines. Worst is impossible !!! 1 star is bery generous for the experience you can have in a...

Fracaso total y absoluto. Arrived straight after the Half Marathon. It was still early and the terrace wasn’t full but me and my son were made to feel unwelcome from the second we sat down. I let the waiter know that my running club would be arriving shortly and that we planned on spending a few hours on the terrace. As my friends arrived, the waiters proceeded to bark what we could and couldn’t do. Horrific experience. Tables around us occupied by similarly disgruntled customers started to empty out. I have sympathy for waiting staff when they get slammed as it’s not their fault. What I won’t accept is being treated like a rag. I got out of there after a coffee. Needless to say I...

We sat inside having read all the recent bad reviews of the slow service sitting on the terrace. (We can understand why as there is insufficient waiting staff and for much of the time we were here only one person behind the bar preparing the drinks that had been ordered.) inside the service was better but you still had to gesticulate wildly to be served. The b/w interior is unusual for Madrid and makes for a change. The tapas was an acceptable standard. The anchovies were very good, the bread dry. Overall not special enough to make a...