Le Praliné Brunch / Salamanca — Restaurant in Madrid

What a shame. The service from the two guys behind the bar was just unacceptable.

We went Saturday morning after a bike ride, and because we had the bikes, we wanted to have breakfast outside.

My friend, who doesn’t speak much Spanish, was told that outside was closed so he asked for a takeaway, however, according to the staff, a croissant a la plancha para llevar is not something that can be done 🥐

After going in and arguing with the staff, they agreed to put it on a plate but only after charging me 2€ extra.

Would love to speak with management and see why this happened and what will be done to improve. Id be more than happy to modify my review should...

The best croissant and cappuccino combination in the district! The cappuccino is smooth and velvety, the croissant typically French, buttery and flaky. So much flakey goodness that it almost prompts a cough, until you wash it down with the coffee and all those amazing flavours and textures come together in the way they were intended. Mix all this with the fantastic patisserie on display and it’s a must-try for breakfast or lunch, while in the area. The Eggs Benedict is also superb and presented beautifully. Finally, there’s also designated seating for those wishing to work while there, along with both traditional...

Really bad. I was sitting outside and order a drink all good. They bring the drink whilst I open my laptop and got told off that it is not allowed to have a laptop outside you have to go inside. I go inside sit on a table and get told again that I can not sit on table I can only sit on the high chairs. In both cases I tell them there is no sign on the table. They say it is on the door. Like you are going to see the door when you sit on the terras.

Their telling off was really unfriendly and does not let you feel you are appreciated. You are there to order, pay and leave. Not...