TreZe Restaurante — Restaurant in Madrid

AVOID!! This was one of the worst experiences in a Michelin restaurant (from the guide with or without stars). The food was decent but the service was horrendous.

The first person that took us to our table was nice and explained us in english a bit about the menu and what we can order (he told us about the tasting menu as well, which we ended up choosing for all 3 of us).

After the first entree, which contained also the pheasant (which came in a small bone that i almost chipped a tooth off. the english-speaking person told me that that should not be there... since it was a finger food as well) the english-speaking waiter left and we never saw him again and everything went downhill.

We've got a small portion of gazpacho, and the waiter that brought it to us started explaining it in spanish. I stopped him and kindly told him that we don't understand and please talk in english. He looked at me, he said "yes" and started all over again in spanish. I stopped him again, asked him nicely to speak in english and he said: "i will continue in spanish" and continued saying this we didn't understand and left. Never came back to our table.

For the rest of the evening another waiter came, that after he brought us our first main dish started speaking in spanish, we kindly asked him to tell us in english and he LITERALLY rolled his eyes, made a puffing noise and showed us an element from the menu and left.

I never felt so disrespected in any place (not only restaurant, not to say about restaurants from the michelin guide). We could se the waiters going to other tables all smiling, talking with their guests, having a good time and when they came to our table they were all grumpy. I felt so much out of our place there, we didn't feel welcomed at all. (its worse that it was also the birthday of our friend, which i also stated while making the reservation)

Also the prices, I mean we got the tasting menu which was 10-15 euros more expensive than if you would've bought every single item from the tasting menu separately. Like... HOW??

It's really hard for me to give bad feedback as I understand that everyone has their bad days and I can surely overlook things, but this was an awful experience.

Avoid this restaurant at all cost.

If I would've been a Micheline guide reviewer you would never dream of reaching the...

1. From the moment you walk in, they already start filling your glasses with water and laying appetizers (including store bought chips) on your table. As none of us asked for that, and as we were expected to spend quite a bit of money there, we assumed it was a courtesy. Well, that was all charged later on, including the appetizers that we didn't or couldn't eat (I have a gluten allergy). I know that might be the standard procedure in "fancy" restaurants, but I really disagree with it and will keep calling them out for it. I think it is very shady and unnecessary to do this type of thing. You should let the customer know it will be charged and ask if they want it, not just lay it on the table and charge them automatically for it.

2. The service was shockingly bad, especially for a restaurant of that caliber. They insisted on serving all the women first, having to go back and forth around the table for minutes to do so (we were in a group of 10 people), like we were in the 1950's. When asked about it, because one of the guys had the exact same dish as one of the girls (and was directly next to the waiter) the said waiter simply refused to serve him, with a very serious face. That got all 10 of us rolling our eyes. How stupid. Another example was when I asked the waiter (another one, by the way) if anything on the menu was gluten free and the response was "yes, almost everything" and he just walked away. I was really dumbfounded. He couldn't bother telling me what I could or couldn't eat, leaving me the option of guessing. I know I could have called him back, but I just rather not make a scene. This type of answer can be expected in cheaper establishments, and out of ignorance. But, in this case, I'm sure the waiter knew what I wanted to know and, as I said, just didn't bother to go through the menu with me.

3. The food was just okay. This point is very straightforward. I had a steak that was a 6 or 7/10, and my friends thought the same about what they ordered, so it's fair to say that the food was quite underwhelming. You can probably get the exact same quality spending less in Madrid.

So, the experience in general was very disappointing. Considering the fact that prices set standards, it was a 1 star experience. Wouldn't recommend...

Treze Restaurante delivers a well-earned Michelin rating through exceptional execution of carefully crafted dishes that showcase both technical skill and creative vision. The restaurant demonstrates why it has achieved this prestigious recognition with consistently high-quality preparations across multiple courses.

The appetizers, including jamon croquettes and salad, were decent and provided a solid foundation for the meal, though they didn't particularly stand out from the exceptional courses that followed. The stewed beef cheek was succulent and so delicious, featuring the kind of slow-braised tenderness that transforms this humble cut into something extraordinary. The rich, deep flavors demonstrated the kitchen's mastery of traditional braising techniques.

The steak was excellent, showcasing quality sourcing and precise cooking that meets the high standards expected from a Michelin-rated establishment.

The highlight of the entire meal was the perfectly cooked roast pigeon paired with beef gyozas - an inspired combination that bridges European and Asian influences while maintaining flawless execution. The pigeon was cooked to ideal doneness while the gyozas provided an unexpected but harmonious accompaniment.

For desserts, the apple tart had more apple than tart and proved to be an acquired taste - not sweet at all, appealing to those who prefer less sugary endings but potentially challenging for diners expecting traditional dessert sweetness. The coffee puff pastry was lovely, offering a more conventional but expertly executed sweet finish.

I particularly appreciated that the menu allows the flexibility of ordering half portions and full portions, enabling diners to customize their experience and try more dishes without overcommitting to large servings. Additionally, the private dining room was perfect for my group of 10 persons, and the we had a lovely waiter who spoke both English...