HOME BAKERY — Restaurant in Mogán

I am writing this review immediately after being mistreated by the assumed owner of this establishment. I went to this coffee shop and bakery to purchase an ice coffee to go. I was served by a friendly gentleman who prepared the coffee and I also decided to take a cinnamon roll cake. I paid for the coffee and cake which was placed into a brown paper bag with napkins. The shop was empty inside and outside the door were 5-6 tables which were all empty except for one couple who were eating breakfast. As I was walking out the door, I took a bite of the cake which was so dry it crumbled to pieces in my hand. Since all the tables were unoccupied (except for 1), I sat down briefly to try and eat the cake. Within seconds a woman from inside approached me with very aggressive body language and said “You ordered for take away so take it away!” Using her index finger to point at the cake and then to the direction of the street. Her tone of voice and body language were very threatening. Both of the people sitting at the other table immediately looked up and over at me upon witnessing her hostility. By the time I reached my husband and family who were waiting nearby, I was in tears. I have never been talked to like this in my life! I would almost understand if the place was busy and there were no other seats BUT to be treated like that especially as a paying customer, is absolutely inexcusable and this woman has no business in customer service! Also to provide some clarity, I am also very pregnant which I believe most people in most societies would easily give a seat to. The cake was so dry, I couldn’t eat it and threw it in the next...

Terrible service. TERRIBLE. In my six months living in Gran Canaria, I’ve never experienced worse. From start to finish, the staff were rude and unwelcoming.

We were a group of three young people and decided to wait for a free table since the place was full. The waitress came over, rudely informed us it was FULL, and tried to make us leave. I politely said we’d wait, but she kept insisting there was no space and mentioned the outside tables were only for two people. When we saw someone leaving, we sat down.

I went to place the order while my friends stayed at the table to avoid crowding. Despite this, the waitress approached them, insisted that “you order inside,” and made one of them go in, even though I was already ordering.

The order arrived quickly, but as soon as we finished, the waitress immediately cleared the table and rushed us to leave. She even told other customers passing by that seats were becoming free. After we left, no one even sat at our table—it stayed empty.

The man at the counter didn’t provide a receipt until I specifically asked. The prices were also outrageous—€2.50 for a simple coffee with milk.

At the end, I expressed my dissatisfaction, but the staff just looked irritated. I absolutely DO NOT recommend this place if you want a peaceful coffee, friendly service, or...

They are one of the places that I would never return, the person who ate us is super rude, I wanted to have an ice cream sitting on the spot, quietly on the terrace to enjoy and the manager immediately told us no, with a voice of few friends and Curtly, I asked her why she couldn't and her answer was that she has two types of ice cream, the tub that can be eaten there and the others that are magnum among other manufactured ones, she couldn't sit down, you had to eat it on the street to take away. Something that I did not understand if you sell both types of ice cream because with one if I can sit or not! Then we ordered a coffee and the truth is much to be desired. A place that I do not recommend for all the aforementioned! I want to think that this aptitude was not because of my skin color but I...