I went yesterday for the first time with my baby daughter and my younger son just for a coffee. Beautiful views and the coffee was ok, however I went to use the bathroom and must have taken a little longer trying to rinse the dirt underneath my daughter's nails, as babies do have a tendency to continuously place their hands everywhere and than in their mouth😊, when the waitress walked in and told me not to use too much water as it costs money!! I was like what ?? As someone who worked many years for the hospitality industry i thought it was very rude, unprofessional and disrespectful to intrude in the bathroom while someone is using it and try to dictate how much of an included service they might use or need. I think it would have the same logic of me showing at a counter , asking for a service and than trying to dictate how much I should be charged since I didn't use a napkin or didn't use the bathroom...😂end of the day restaurants overcharge people on their bills, compared to eating at home, based on the staff's wedges, water, bills equipment etc so it was totally unnecessary to be so disrespectful for a little bit of water expecially since it was used to clean a baby. Definitely...
Read moreVery good in case you are searching for some privacy and good food featuring kind service. Really good for those who search some German food: Schnitzel, Bratwurst, Weißwurst, but also basic sandwiches, pasta, freshly made cake etc. The waiters are friendly, caring and understand German, English and Spanish, the card is in those languages as well. The portion size is fully satisfying and the prices mirror the quality of actual German meat, which in fact is a huge quality difference comparing to some other restaurants around here. Also the ice cream is fantastic....
Read moreA beautiful location for a drink but the Waitress was so rude and told us we could not read our books as we weren't eating. She had no warmth and was very aggressive. When we went to pay and I questioned her again, she started shouting at me, telling me to leave and pushed me out of the door. A shocking experience and ruined the day. Very sad as all other places in Puerta de la Cruz have been so friendly. I still do not understand how reading a book is any different from...
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