La Malcriada — Restaurant in Valencia

Excellent! Probably the best burger I've ever had! It's been more than 10 years since I've had a burger with a beef patty that actually had flavour, taste. Most places I've been to had bland patties or tried to compensate with flavour from sauces or other quirky ingredients. This place didn't have to do that. The sauce was very good too. We also had the senyoret paella, which has sea food and was very good for 2 people. They have some very good starters on the weekend menu, especially the mussels and "bomb" octopus. The daily menu also comes with a choice of coffee or desserts that change regularly. They are generally good and original, so you will most likely find something nice. The price is very affordable, and the atmosphere is more welcoming as a local restaurant than other large, chain...

Food Quality: in general quite nice food. It was difficult to choose from a list of interesting options for the set lunch menus. I will have to try some more.

Portions: they seem a bit small, but are quite filling as you have 3 dishes.

Drinks: softdrinks and some other options available.

Price: $$ very good price for a 3 course meal.

Service: was lacking a bit here. Our server seemed a bit annoyed or uncomfortable that people were coming to eat.

Atmosphere: nice to sit outside right next to the kids park. There was a one legged pigeon that kept staring at us, but he never tried to steal any food, so it was fine 🤣

Highlights: good menu to choose from.

Things to improve: friendlier staff would be an improvement.

Payment...

Una experiencia profundamente desconcertante con este establecimiento. No hemos tenido la ocasión de probar –ni previsiblemente lo haremos en el futuro– ninguno de sus platos, pues la gestión de reservas ha resultado ser tan deficiente (cuando no directamente inexistente o incluso surrealista), que me veo en la obligación de valorarlo de forma negativa. Realizamos una solicitud de reserva con una considerable antelación a través de su sistema por internet, el cual, en ese momento, indicaba una disponibilidad prácticamente total. Para nuestra sorpresa, dicha solicitud fue rechazada sin que se ofreciera explicación alguna ni alternativa viable. Es la primera vez que me encuentro con una algo así, especialmente tratándose de un horario con disponibilidad completa, precisamente por la anticipación con la que intentamos realizar la gestión.

Al día siguiente, decidí contactarles por otra de las vías de comunicación que, en teoría, ponen a disposición del público: WhatsApp. Mi intención era simplemente comprender si se trataba de un error o si existía algún otro motivo detrás del rechazo. Ni siquiera recibimos respuesta.

No me extenderé demasiado, dado que no he tenido la oportunidad de conocer ni su comida ni la calidad del servicio, por razones evidentes. Sin embargo, considero que una gestión de reservas que ningunea de esta forma a su potencial clientela resulta, cuanto menos, preocupante. Este tipo de actuaciones injustificadas me lleva a pensar que no se trata de un...