Casual Valencia Vintage — Hotel in Valencia

A few things happened in the last two hours of our stay in this hotel. It makes me wonder how they have a higher rating. They might have fake reviews.

When we first came in, there was a gentleman talking about someone else being in his room which already gave us a red flag before we even checked in. We went to check in anyways thinking that it might be a one of.

After checking in, we decided to unpack and shower. I tried locking the door and realized that it doesn’t work at all. I decided to try to use the hotel phone to try to contact the front desk but it doesn’t work either. The hotel room door not working makes it very risky for our items since we are travelling internationally. I then proceeded to shower.

In the shower, I noticed that drain is not working properly which is causing a flooding in the bathroom which went out to the room. We had to go back to the front desk twice because he didn’t even want to provide extra towels to clean up the mess. I had to show a video recording of the flooding before he offered to give more towels.

I asked to be moved to a different room because this is unacceptable but they said they are fully booked. After requesting a refund, I was told that I have to wait for management to come in the next day to discuss the possibility of it. I do not recommend staying...

I had originally booked two hostels split over 4 nights, into 2 night stays. Upon checking into the first hostel on the first night I was made to feel uncomfortable by both guests and staff. Long story short, I happened upon Casual Vintage when looking at other options and booked myself in for a night. I ended up staying for 4 nights and in a different room each night due to me checking out and rebooking as I rearranged my Valencian trip on the fly. The hotel is incredibly beautiful and the artistry and quirkiness of the individual rooms is inspiring. During my stay I assume that I met most of the staff, all of whom were wonderfully attentive and assisted me with everything I requested. Three members of staff stood out simply because I spent more time conversing with them and because their service was outstanding. These individuals are Francesca, Jeremy and Oscar. The shower pressure and temperature in every room was perfect, staff were happy to hold my luggage in storage whilst I was out every day and the breakfast (that I had just the once) was very diverse in choice and nourishing. I honestly couldn't rate this hotel enough and will most definitely be utilising Casual Vintage on future trips now that I know they have various locations around the world. 5 stars isn't...

This hotel isn’t casual, it is simply below basic. There is no fridge(!), you can’t open a window, it’s nothing like the pictures I saw online, the beds are absolutely terrifying, as they are full of pests. After 3 nights, my skin is full of irritated spots.

There is almost zero sound isolation either. During my nights in the hotel, I heard a lot of sounds from surrounding guests: toilets flushing, showers, elevators opening, creaking doors, TV’s, and even people one floor above me that I suppose were just walking casually.

Even the shower was really bad, it went from cold to hot and vice versa. The shower itself was way to small, and there was only a curtain, and no glass, causing the bathroom to be completely soaked everytime I took a quick shower.

On the other side, the staff was very friendly to me. The breakfast was sometimes okayish, but I never could enjoy it. The reason for that is because the chairs are fully metallic, no pilows whatsoever. You will make new records in finishing your meal as quick as you can, because the metallic chairs will hurt your back in no time!

There is a well known saying: “Everything was better back in the day”. This vintage hotel proves the opposite.

I give one star for the good and...