Curry Pot Restaurant — Restaurant in Colombo

This was a place we are using more than for 3 years for breakfast & lunch almost every Saturday and sometimes during the week too. Excellent SL food with no issue always....Sadly sadly last 3 to 4 weeks we noticed no water in taps and they collected water to a bucket for washing hands by the sink.we thought it was ok while they were repairing the error... but again today reached the place for breakfast as usual and noticed when was in the wash room no water and just came out and asked for help.. just to wash hands before my meal.. but the replies got from manager who is a male staff was disgusting and utterly unprofessional.We never required five star services from these places obviously.. but need to have some sort of basic health practices or general courtesies when you sell food and services. If not they should clearly mention No Water and Washroom is OOO ...etc. Mostly was annoyed on their replies and courtesies towards guests whoever eat there , and even for a repeater who continue more than three years with the family..But the female staff were behind the counter were helpless while their supervisor and managers talk nonsense and been unprofessional... you can not only rely on food taste and choices , what about cleanliness and general PR to customers??.I know lots of people take away food and eats there daily.. and today I saw people coming from the wash room and touching table and chairs and glasses even without washing their hands with no choice. Things get out of order, broken whatever but why not immediate solution to get them repaired or an alternative for those issues. when you live in a town several time you get water cuts sometimes which is household and fine. , but how they managed the situations in a restaurant like this is...

My experience with Curry Pot Colombo 3 was highly disappointing and frustrating.

I ordered an Egg Mongolian Rice through the PickMe Foods app. As someone who eats egg but does not eat meat, this detail was crucial. After a long wait, the order arrived nearly an hour after it was marked prepared.

Upon arrival, I discovered the restaurant had made a fundamental error: they sent Chicken Mongolian Rice instead. When I called to address this mistake, the customer service was unprofessional and dismissive.

While the restaurant did offer a refund, the process was handled poorly. When I asked for clear instructions on how the refund would be deposited, the answers were vague and unclear. The entire interaction left me with the impression that I would have to beg or persistently follow up to get my own money back for their error.

Receiving a chicken dish when I specifically ordered an egg-based one due to the restaurant's negligence is unacceptable. Coupled with the extreme delay and the unprofessional hassle surrounding the refund, this was an overall unpleasant experience I would not...

Be warned...

I'll tell you right now, there's nothing more frustrating than dishonest management. The manager/owner/whoever tried to convince me to try the "buffet" in spite of me inquiring about the a la carte options. He was persuasive enough to make me try it, saying that most things on the menu would be included in the buffet itself for 1500 LKR. I reluctantly caved, only to be told later that certain meats/proteins in the "buffet" would be extra charge if I were to get a second helping of it. He proceeded to say "I was very clear when I told you", which is an absolute lie. Finally, when it was time to pay, he then told me that the total is 1650 LKR with no explanation. The bill didn't show any added taxes or surcharges, so it's obvious he charged me extra simply because he could. Just be warned of this shady business, which really tainted my experience in Colombo. I am highly disappointed and will not...